Instock Manager, Shrink & Quality, WWGS Inventory Management

Join the Worldwide Grocery Store (WWGS) Inventory Management Team in reshaping the future of grocery shopping for our customers. The North America Inventory Management organization is seeking an Instock Manager to join the Shrink & Quality team. This role will independently own defined shrink and inventory-health workstreams across the grocery network, using data to identify root causes and translating insights into measurable actions. The role will partner across Inventory Management, Category, Operations, Finance, BI and Tech to establish clear plans, owners and mechanisms and drive cross-functional initiatives through to delivery.

Key job responsibilities
- Own defined shrink and inventory health programs from problem identification through implementation and measurement.
- Deep dive site, category, and ASIN-level shrink drivers and identify root causes and opportunities.
- Develop project charters with baselines, goals, actions, owners, milestones and expected impact.
- Partner with Category, Buying and Operations teams to address expiration, excess inventory, shelf-life, case-pack, forecasting and operational defects.
- Own mechanisms for assigned programs, including performance tracking, actions, risks and escalations.
- Translate complex data into clear business insights and recommendations.
- Drive cross-functional stakeholders to deliver agreed actions and timelines.
- Partner with Finance to quantify and validate expected and realized shrink savings.
- Work with BI and Tech to improve reporting, automation and visibility of shrink drivers.
- Support WBR/XBR and planning mechanisms with high-quality narratives and insights.
- Identify opportunities to simplify existing processes and create scalable solutions.
- Define actions, owners, milestones and mechanisms to drive work to completion.
- Exhibit strong written and verbal communication skills.
- Operate independently in an ambiguous, fast-moving environment.

Basic Qualifications

- Bachelor's degree, or 3+ years of professional or military experience
- 4+ years of supply chain, inventory management or project management experience
- 3+ years of with Excel experience
- Experience using data and metrics to back up assumptions, evaluate outcomes, and make data-driven decisions
- Experience owning projects, programs or business workstreams across multiple stakeholders.
- Experience working cross-functionally and influencing partners without direct authority.

Preferred Qualifications

- Knowledge of the principles of statistical inventory control
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Experience in inventory management, supply chain, grocery, retail, operations or a related environment.
- Experience with shrink, inventory health, forecasting, buying, waste or profitability programs.
- Experience conducting root-cause analysis and translating findings into scalable operational actions.
- Experience partnering with Finance, BI or Tech teams.
- Working knowledge of SQL, BI tools or large operational datasets.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IL, Chicago - 73,300.00 - 128,300.00 USD annually
USA, TX, AUSTIN - 73,300.00 - 128,300.00 USD annually
USA, VA, Arlington - 73,300.00 - 128,300.00 USD annually
USA, WA, Seattle - 82,700.00 - 128,300.00 USD annually