Inside Service Sales

About the role

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process.

What you'll do

• Build Services awareness through AI tools, digital marketing tactics, campaigns, events, and customer engagements.
• Plan and support Services training for Core Sales, ISR, and TSR teams, including training needs assessment and content development.
• Support new or updated services offering launches by providing relevant materials and sharing Services updates, business information, and guidelines.
• Support customer engagement and Services deal closure in collaboration with other Sales reps.
• Communicate services value propositions and strengthen portfolio positioning.
• Identify, qualify, and develop services opportunities, upsell for assigned territory.
• Manage the complete services sales process from deal initiation to order placement.
• Support partner processes, service pricing, quotations, approvals, and order execution.
• Manage governance, legal review, procurement compliance, risk, and internal approvals.
• Maintain accurate SFDC opportunities, pipeline, and forecast.

Requirements

• 5+ years' experience in a relationship selling role with a Bachelor's degree.
• Customer-facing communication and problem-solving skills.
• Ability to translate requirements into accurate configurations.
• Attention to detail in documentation and data integrity.
• Comfort working across chat/phone/email in a fast-paced environment.

Preferred qualifications

• Bachelor's degree in Business/Marketing/Engineering or related field.
• Exposure to CRM/CPQ and inventory/pricing systems.

Benefits

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