Technical Program Manager III, Marketing Insights Technology

Are you energized by solving complex technical challenges that span multiple teams and organizations? Do you thrive when turning ambiguity into clear plans and measurable outcomes? As a Technical Program Manager III at Amazon, you will own the lifecycle of cross-functional programs that have considerable business impact. You will define program strategy, set objectives, and drive alignment across engineering and business stakeholders to deliver results at scale. This role puts you at the intersection of technology and business, where your ability to navigate system architectures, analyze data, and communicate effectively will directly shape the products and services our customers rely on.

Key job responsibilities
- Define and manage complex cross-functional programs, including establishing mission, objectives, and measurable success criteria that align with organizational goals.
- Drive alignment across engineering and business stakeholders by facilitating crisp decision-making, negotiating priorities, and communicating trade-offs clearly to leadership.
- Identify and mitigate risks proactively by analyzing system dependencies, architectural constraints, and cross-team gaps before they become roadblocks.
- Leverage data to track program health, surface insights, and recommend improvements — regularly reviewing metrics and building mechanisms for greater visibility.
- Write and present effective narratives to Directors and Vice Presidents, providing context on past, current, and future technology and business choices to inform strategic direction.

A day in the life
You will start your morning reviewing program metrics and preparing for a cross-team sync where you align engineering leads on delivery milestones. Mid-morning, you might draft a narrative that frames a key technical trade-off for leadership review. After lunch, you could facilitate a design discussion with engineers to evaluate architectural options, questioning assumptions and ensuring the solution scales. Later, you will connect with partner teams to resolve dependencies and unblock progress, wrapping up by updating your program roadmap and mentoring a fellow program manager.

About the team
Our team is focused on delivering technology programs that directly improve the experience for Amazon's customers. We operate in a collaborative environment where program managers partner closely with engineers, product managers, and business leaders to turn ambitious ideas into reality. We are building for the long term, and this role will play a key part in shaping how we plan, prioritize, and execute across the organization. If you are excited about working on meaningful problems alongside talented colleagues in an inclusive, fast-moving team, we would love to hear from you.

Basic Qualifications

- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 7+ years of working directly with engineering teams experience

Preferred Qualifications

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience in software development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 163,600.00 - 221,300.00 USD annually