Role at a glance
- Job function
-
Software Engineering & IT DevOps & Site Reliability Engineering
- Salary
- Not Disclosed
- Location
- Pune
- Employment
- Full-time
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Role Summary
The Operations Engineer supports production systems and services, monitoring their health and performance to meet operational requirements and service agreements. The role coordinates operational work with other teams, addresses incidents, documents procedures, and supports junior team members.
What You'll Do
- Monitor and manage production system health and performance to support uninterrupted service delivery.
- Coordinate operational tasks with cross-functional teams and resolve incidents.
- Document operational procedures and maintain accurate records.
- Guide and support junior team members on operational processes.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required: Japanese language proficiency and at least 3 years of experience in Japanese language. The posting also lists communication, operational data analysis, service delivery and SLA management, problem-solving, and familiarity with monitoring tools and incident management processes.
Required
- Japanese language proficiency
- At least 3 years of experience in Japanese language
- Strong communication skills
- Ability to analyze operational data and identify areas for improvement
- Experience managing service delivery and adhering to service level agreements
- Problem-solving skills
- Familiarity with monitoring tools and incident management processes
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Japanese Language
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and promptly addressing any issues that arise to maintain system reliability and performance. Collaboration with various teams to coordinate operational activities and support service continuity is a key aspect of daily responsibilities, contributing to the overall efficiency and effectiveness of the production environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Monitor and manage the health and performance of production systems to ensure uninterrupted service delivery.
- Collaborate with cross-functional teams to coordinate operational tasks and resolve incidents efficiently.
- Document operational procedures and maintain accurate records to support knowledge sharing and compliance.
- Assist junior team members by providing guidance and support to enhance their understanding of operational processes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Japanese Language.
- Strong communication skills to effectively interact with diverse teams and stakeholders.
- Ability to analyze operational data and identify areas for improvement.
- Experience in managing service delivery and adhering to service level agreements.
- Problem-solving skills to address and resolve operational challenges promptly.
- Familiarity with monitoring tools and incident management processes.
Additional Information:
- The candidate should have minimum 3 years of experience in Japanese Language.
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.