Maritime - Cyber Security Presales Consultant

About the role

라쿠텐심포니의 모회사인 라쿠텐(Rakuten)은 1997년 '라쿠텐 이치바'라는 온라인 쇼핑몰을 시작으로 급속히 성장하며 일본 내 온라인 쇼핑몰 1위를 차지했습니다. 이러한 성공을 기반으로, 라쿠텐은 현재 전 세계 30여 개 국가와 지역에서 70개 이상의 사업체를 운영하는 글로벌 기업으로 자리매김하였습니다.

이후 라쿠텐은 전자상거래, 광고, 패션, 금융, 핀테크 등 다양한 분야에서 사업 영역을 확장해왔으며, 2014년에는 일본에서 MVNO(Mobile Virtual Network Operator) 사업을 시작한 뒤, 4년 전에는 일본 내 네 번째 이동통신사업자(MNO)로 본격적으로 출범했고, 이러한 통신 기술과 노하우는 라쿠텐심포니 설립의 기반이 되었습니다.

라쿠텐심포니는 라쿠텐의 최첨단 통신 기술과 관련 서비스를 혁신적으로 재해석하여 글로벌 시장에 제공하는 역할을 담당하고 있습니다.현재 라쿠텐심포니코리아는 라쿠텐심포니의 인터넷 서비스 사업부 소속으로, 센드 애니웨어, 라쿠텐 네오, 라쿠텐 마리타임과 같은 다양한 서비스를 통해 글로벌 고객에게 혁신적인 솔루션을 제공하고 있습니다.

As a Maritime Cyber Security Presales Consultant, you will support and participate in analyzing customer cybersecurity requirements and proposing security solutions and services tailored to maritime environments, including shipyards, ship owners, marine equipment manufacturers, and classification societies.
This role involves collaborating with customers, sales teams, and technical organizations, leveraging expertise in maritime IT/OS systems, cybersecurity technologies, and industry regulations to address customer security challenges and contribute to business development opportunities.

What you'll do

•Monitor market trends, technology developments, and regulatory changes in the maritime and cybersecurity industries, including IMO and IACS UR E26/E27, and provide strategic cybersecurity guidance to customers
•Analyze cybersecurity requirements for vessels, fleets, shipyards, and operational environments, and recommend appropriate security solutions and services
•Assess shipboard IT/OT systems, network architectures, and operational environments to define solution scope and deployment approaches
•Participate in customer meetings, technical workshops, and presentations alongside sales teams to articulate the technical value and differentiation of cybersecurity solutions
•Prepare and deliver technical proposals (RFP/RFI responses), presentations, product demonstrations, and Proof of Concept (PoC) engagements
•Communicate customer requirements and field feedback to product and engineering teams to drive product enhancements and service improvements
•Support cybersecurity assessments, risk analysis activities, and regulatory compliance initiatives for customers
•Collaborate with shipyards, vessel owners, classification societies, and strategic partners to identify and develop new business opportunities

Requirements

•5+ years of experience in cybersecurity, networking, IT infrastructure, or related technology fields
•Minimum 3 years of experience in Technical Sales, Presales, Solution Engineering, or Security Consulting
•Minimum 3 years of experience in technical sales for cybersecurity solutions, including network security, endpoint security, vulnerability management, and asset visibility/inventory
•Experience in analyzing customer business and technical requirements and translating them into solution proposals
•Experience in delivering technical proposals, presentations, product demonstrations, and responding to customer technical inquiries
•Experience in collaborating with sales, product, engineering, and project teams
•Ability to prepare technical documentation and communicate effectively with customers in English

Preferred qualifications

•10+ years of experience in Industrial Cyber Security
•Understanding of shipboard IT systems, onboard networks, ship automation systems, or maritime communication systems
•Understanding of relevant cybersecurity regulations and standards, including IMO Guidelines, IACS UR E26/E27, IEC 62443, and NIST CSF
•Experience in collaborating with shipyards, ship owners, classification societies, or marine equipment manufacturers
•Experience in preparing technical proposals, conducting product demonstrations, performing Proof of •Concept (PoC) engagements, or participating in security assessment and risk analysis projects
•Professional certifications in cybersecurity, such as CISSP, CISM, GICSP, CEH, or Security+
•Experience in cloud security (AWS, Azure) or Industrial Control Systems (ICS/SCADA) security

Benefits

라쿠텐심포니코리아는 라쿠테니안들이 뛰어난 동료들과 함께 최고의 퍼포먼스를 낼 수 있도록 다양한 복리후생 프로그램을 제공하며, 라쿠텐 글로벌팀과 함께 더 좋은 근무환경을 만들기 위해 프로그램들을 연구하고 발전시키고 있습니다.

1. 내가 성장할 수 있는 글로벌 기업문화
- 진정한 글로벌 비즈니스를 기반으로 한 조직 경험과 최고의 팀
- 자유로운 의견교환과 상호신뢰에 근거한 수평적 커뮤니케이션 ("님" 호칭과 존댓말 사용)
- 시간, 장소, 상황에 맞게 개성을 표현할 수 있는 자유복장
- 영어실력 향상을 위한 사내 어학지원
- President와 라쿠테니안 간 수평적 소통을 실천하는 All hands Meeting

2. 성과를 함께 만들 수 있는 워크플레이스
- 사무공간 및 직무 별 최적화된 장비와 소프트웨어 제공
- 오피스 라운지 등을 활용한 간식 및 음료 무제한 제공
- 성장과 성과를 전폭적으로 지원하는 전자도서관 운영
- 장기근속 직원을 위한 리프레시휴가/지원금 (3주년/5주년/7주년~30주년)

3. 라쿠테니안의 가족까지 생각하는 마음
- 새로운 가족의 탄생을 축하하는 출산휴가/육아휴직 적극 지원
- 결혼, 환갑~구순, 출산, 자녀입학 등 개인의 소중한 순간을 응원하는 경조지원 제도
- 가족의 건강하고 행복한 삶을 위한 단체보험 (본인,배우자,자녀)

※ 위 내용은 매년 회사 정책에 따라 변경될 가능성이 있습니다.

Hiring process

Document Screening ＞ Test (English, Personality, Assignment) ＞ Interview (1st, 2nd, 3rd) ＞ Compensation Negotiation ＞ Recruitment

[Notifications]
• Persons with disabilities and persons eligible for national protection will be given preferential treatment in accordance with relevant laws when providing support.
• All positions have a probationary period of three months, and the probationary contract may be extended or terminated depending on the evaluation.
• If there are any false information in the submission or in the recruitment process, acceptance may be cancelled.
• If the final assessment does not meet internal standards, recruitment may be cancelled.
• Personal information, including your resume, will be kept for up to two years from the date of notification of the final result of the recruitment process. But the information can be deleted if applicant requests.
• All recruitments are occasional. So if successful applicants occur, the recruitment announcement may be closed early.
• The process may change depending on the situation, and if there is a change, separate guidance will be provided to the applicant.
• Employee Benefits may be subject to change based on the company's budget and headquarters' policies
• As this recruitment process accepts applications and documents online only, submitted materials are not subject to return under the Fair Hiring Procedure Act.
• All application forms and supporting documents will be securely disposed of in accordance with relevant laws and regulations after the recruitment process is completed.