Who we are looking for

We are looking for a seasoned ETF industry leader to help define and deliver the strategic product roadmap for State Street's global ETF servicing platform. Based in the United States and operating with a global mandate, this Managing Director will partner closely with clients, market participants, technology, operations, and commercial teams to develop innovative capabilities that continue to differentiate State Street's ETF offering into the future. The successful candidate will combine deep ETF industry expertise, product leadership, commercial acumen, and executive presence to influence strategic investment decisions, represent State Street externally, and drive growth across global ETF markets.

Why this role is important to us

As a senior product development executive responsible for ETF servicing innovation, this role will play a critical role in shaping the future of State Street's ETF platform, ensuring we remain at the forefront of industry evolution, regulatory change, and client demand. Through direct engagement with ETF issuers, authorized participants, market makers, exchanges, industry organizations, and strategic partners, you will help transform market insights into scalable solutions, differentiated capabilities, and sustainable commercial growth.

Join us if you thrive in a high speed, high growth environment and enjoy working across the value chain to create solutions that benefit our clients and the people they serve.

What you will be responsible for

As Managing Director, Global Head of ETF Product Development, you will:

  Lead the delivery of a cotinuous global roadmap for State Street's ETF servicing platform.

  Drive product innovation initiatives that enhance client outcomes and competitive differentiation.

  Serve as State Street's senior ETF product development ambassador with clients, prospects, asset managers, authorized participants, market makers, exchanges, consultants, and other industry stakeholders.

  Be part of a team representing State Street at industry conferences, client events, regulatory forums, and strategic market discussions.

  Translate evolving market, regulatory, and client requirements into strategic investment priorities.

  Lead product discovery efforts with clients and ecosystem partners to define future-state capabilities.

  Partner with technology and operations leadership to modernize the ETF servicing operating model and technology stack.

  Establish global product governance, prioritization frameworks, and investment recommendations.

  Drive alignment across product, technology, operations, risk, and other State Street business lines globally.

  Support strategic client pursuits, executive relationship management, RFPs, due diligence processes, and new business opportunities.

  Monitor industry innovation, competitive developments, emerging ETF structures, and market trends.

  Establish performance metrics that measure client adoption, business impact, platform health, and commercial outcomes.

What we value

These skills will help you succeed in this role

• Recognized ETF industry expert with an established network across asset managers, ETF issuers, exchanges, authorized participants, market makers, and industry organizations, with the ability to influence market direction and represent State Street as a thought leader in the ETF ecosystem
• Deep expertise across ETF product development, servicing, operations, and capital markets ecosystems.
• Strong strategic thinking with the ability to connect client needs to commercial outcomes. 
• Proven success leading large-scale global transformation and product modernization initiatives.
• Executive presence and the ability to engage credibly with C-suite client executives, asset managers, and industry leaders.
• Exceptional communication, presentation, negotiation, and relationship management skills.

Education & Preferred Qualifications

• Bachelor's degree in Finance, Economics, Business, Technology, or a related discipline.
• 15+ years of financial services, asset servicing, asset management, or securities industry experience.
• 10+ years of direct ETF industry experience spanning product development, servicing, operations, capital markets, or product management.
• Proven success delivering transformational change in complex global organizations.
• Strong understanding of ETF creation/redemption processes, basket construction, custody, accounting, transfer agency, and capital markets workflows.
• Demonstrated experience influencing senior executives and managing relationships with clients, market participants, and strategic partners.

Additional requirements

Experience working across multiple ETF jurisdictions with global teams

Some travel may be required.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.