Role at a glance
- Salary
- Not Disclosed
- Location
- Arlington, Virginia, United States Austin, Texas, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Education
- Bachelor's
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We’ll check it against the original posting.
Qualifications
Required
- 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
- 7+ years of leading and delivering enterprise-level IT engagements experience
- 5+ years of cloud computing experience
- Bachelor's degree in STEM field
- Experience in leading and delivering enterprise-level IT engagements
Preferred
- 5+ years of delivering customer engagements in a professional services role experience
- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
About the role
Original posting provided by amazon
What makes this role different: you're not building the tools or writing the training. You're the person who makes sure the right people in the right geos know what's available, can access it, and have a direct line back to influence what gets built next. You'll be equal parts relationship builder, orchestrator, and feedback channel - the trusted face that thousands of delivery practitioners look to for what's new and what's coming.
- Bridge global strategy with regional execution across AWS Professional Services
- Build deep relationships with geographic and delivery leaders across assigned regions
- Channel critical field feedback back to shape product and program direction
- Orchestrate cross-functional programs so your regions get the full benefit of our portfolio
Key job responsibilities
- Own end-to-end relationships with geographic leaders, delivery leaders, and key stakeholders across 1-2 assigned regions, serving as their primary point of contact for all delivery acceleration initiatives
- Cascade programs, frameworks, and best practices into your regions with clarity and context - translating global strategy into language and actions that resonate locally
- Collect and channel field feedback, adoption blockers, and innovation signals back to inform product direction and program iteration
- Orchestrate cross-functional coordination so your regions receive enablement, champion network support, user acceptance testing, and technical intake services
- Partner with our enablement organization to identify knowledge gaps in the field and develop training content that meets real practitioner needs
A day in the life
You'll start your day reviewing field feedback from your assigned regions - spotting adoption blockers and opportunities that need attention. You might run a working session with delivery leaders to contextualize new tooling for their teams, then coordinate with enablement to turn those insights into training. Throughout the week, you'll maintain regular touchpoints with your regional stakeholders, route incoming requests, support field champions evangelizing innovations locally, and recruit practitioners for testing programs. Your work spans time zones and cultures - you're the person who keeps global and regional in sync.
About the team
We're driving ProServe's transformation toward agentic automation and delivery productivity - and our customer is the field. ADAPT builds and scales the tools, frameworks, and guidance that help thousands of practitioners work in fundamentally new ways. This team serves as the bridge between what gets built globally and how it lands regionally - making sure innovations generate real value across all six geographies. You'll work alongside program leaders, enablement specialists, and practitioners who are obsessed with making the field more productive.
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience- 7+ years of leading and delivering enterprise-level IT engagements experience
- 5+ years of cloud computing experience
- Bachelor's degree in STEM field
- Experience in leading and delivering enterprise-level IT engagements
Preferred Qualifications
- 5+ years of delivering customer engagements in a professional services role experience- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 153,600.00 - 207,700.00 USD annually
USA, NY, New York - 168,900.00 - 228,500.00 USD annually
USA, TX, Austin - 153,600.00 - 207,700.00 USD annually
USA, TX, Dallas - 153,600.00 - 207,700.00 USD annually
USA, VA, Arlington - 153,600.00 - 207,700.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,700.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.