Director, Software Engineering

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Director, Software Engineering

About Capital One Canada.

For 30 years, we've been on a mission to change banking for good. We challenge the traditional bank stereotype by integrating machine learning, conversational AI and design thinking into our core operations. We're a bank a tech company would build, where your work directly shapes innovative solutions that impact millions of Canadians. 

We're driven by fearless curiosity, bold innovation, and a collective of authentic people working together to redefine what's possible. Technology isn’t just part of our strategy, it is our strategy. Everything we do serves our vision and the creation of what's next.

About the Team:

Join Capital One in Canada as we build the products that enable our millions of international Card customers. This team will specifically be working on the development of customer management capabilities for international Card users, including transitioning from an account-centric to a customer-centric decision-making model.

About the Role:

You’ll lead the teams in and drive the mission and vision of the Engineering organization focused on developing foundational technology capabilities that accelerate the pace of deliveries for customer-facing web and mobile applications. We have a diverse ecosystem of highly-available RESTful microservices and streaming real-time systems hosted on leading edge AWS Cloud assets. Our applications leverage open source frameworks and strong software engineering principles that offer a diverse array of challenging, fun, and impactful problems in scalability, monitoring, and automation capabilities. We are looking for a servant leader whose people-first approach and engineering mindset elevates the safe and collaborative culture of the teams and enables delivery of excellence.

If you are a technologist at heart with the ability and business acumen to partner with business clients in a way that inspires them to challenge the status quo and want to provide an inspiring and compelling working environment that allows your engineering team to push the digital boundaries within the Financial Services industry.  

Your Responsibilities:

• Lead with humility and grow talented engineers who are building the next level of engineering capabilities to enable the success of our valued customers

• Mentor and guide the professional and technical development of engineers in the organization

• Raise accountability and strive to build a culture that continuously raises the bar for excellence

• Build a strong sense of psychological safety on your teams and adjacent teams

• Engage with stakeholders to define strategic imperatives and execute roadmaps that create original digital customer products and services

• Work within and across agile teams to design, develop, test, implement, and support technical solutions across a full-stack of industry leading development tools and technologies

• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal and external technology communities

• Encourage innovation, foster diversity and inclusion, challenge the status quo, leverage cutting-edge technologies, and offer outside-of-the-box thinking, teamwork

• Partner with leaders across the company to architect, design and develop enterprise platforms, including large scale data and machine learning applications

Basic Qualifications:

• At Least 10 years of experience in software engineering

• At Least 7 years of experience in people management

• At Least 3 years of experience leading multiple teams within an agile environment

• At Least 1 year of experience managing other managers including talent development, performance management, team building and succession planning

• Demonstrated experience and success pursuing best practices for teams of software engineers

Preferred Qualifications:

• Master’s Degree in Computer Science or Software Engineering

• 13+ years’ of experience in software development

• 8+ years’ of experience in Agile practices

• Experience with configuration management and infrastructure automation tools

• Experience with Cloud computing platforms (AWS, Azure or GCP)

• Experience leading horizontal DevOps/Developer tooling teams

Working at Capital One.

You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self. 

• Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory.

• Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model – with 3 days in the office per week – that gives room for both collaboration and personal commitments.

• Benefits built for your life: We take a holistic approach to well-being, providing support for you and those who are most important to you. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable workspace, up to $3,000 in mental health coverage and up to $5,000 in annual tuition subsidies.

 You’ll find that Capital One is committed to helping you thrive and evolve every step of the way.

This posting is for an existing vacancy.

We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).