Senior Product Manager - Technical, External Services, AWS Billing

We're rebuilding the AWS product catalog for an AI-native world, and this role owns both how it's defined and how it grows. You'll set the standards every AWS product follows and define the new features, packages, and add-ons that service teams bring to customers, building the machine-readable foundation that billing, cost management, and AI agents all depend on. The AWS Billing organization serves over 200 AWS services across 30+ regions, and every one needs a product definition that is structurally correct, consistently described, and rich enough for both humans and AI to reason about. This is the foundation for commercial decisions made by external customers and internal teams.

As Senior Product Manager - Technical External Services, you'll own the AWS product model end to end: the schema, governance rules, and quality standards every product conforms to, and the new product structures service teams build on top of them. You'll define what attributes a product carries from creation, how to create standard models for different types of services (from compute and storage to AI inference and developer tools), how products relate to and compose with one another in packages and shared commercial experiences, and how the catalog enables AI agents to discover, compare, and act on products programmatically. You'll also extend the catalog with new product features, packages, and add-ons that service teams can adopt through configuration rather than custom engineering. Your work directly determines how AWS services launch and grow their products.

In this role, you'll architect the data model that underlies AWS commerce, define the governance framework that enforces it across hundreds of service teams, and establish the lifecycle and relationship standards that let products evolve and work consistently across commercial channels. You'll conduct direct research with service teams and internal consumers of product data to understand where definitions break down, translating those insights into schema improvements and governance rules. You'll work at the intersection of data architecture, billing infrastructure, and AI-native product design, defining how AWS products present themselves to the next generation of consumers.

You'll collaborate with engineering teams across AWS's billing, metering, and cost management organizations. This role requires deep technical fluency in data modeling, schema design, and systems thinking, combined with the product instinct to know which standards matter and which create bureaucracy.

If you're excited about defining the foundational data layer that makes AWS's commerce systems work this role offers the chance to shape how every AWS product is defined, described, and used across AWS commerce.

Key job responsibilities
- Define product framework: schema, required attributes, quality rules, and lifecycle governance for every AWS product
- Define standard product models and product-relationship patterns for different service categories
- Extend the catalog with new product features, packages, and add-ons that service teams can adopt through configuration
- Architect agent-readable product metadata standards for AI consumption across internal and external experiences
- Drive adoption of product standards across new offerings and established catalog systems
- Conduct direct research with service teams and product data consumers to identify where definitions break down and drive improvements
- Partner with engineering teams across AWS's billing, metering, and cost management organizations

Basic Qualifications

- 3+ years of working as a Technical Product Manager experience
- Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs
- Experience in taking a product from conception & definition phase through engineering design and taking it to market
- Bachelor's degree in computer science, engineering, math, finance, or economics

Preferred Qualifications

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience working within teams delivering software products and features using agile methodologies
- 3+ years of developing and operating large-scale data structures for business intelligence analytics using data modeling experience
- Experience developing, deploying and managing AI products at scale
- Experience with billing, commerce, or catalog systems
- Experience building or designing agentic products and interfaces

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 167,400.00 - 226,500.00 USD annually