Role at a glance
- Salary
- Not Disclosed
- Location
- 센터필드 서관 12층), Seoul, South Korea
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 2+ years
- Education
- Bachelor's
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We’ll check it against the original posting.
Qualifications
Required
- 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Can lift and rack equipment up to 40 pounds
Preferred
- Experience with computer hardware troubleshooting and repair
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Bilingual (Korean/English)
About the role
Original posting provided by 아마존(Amazon)
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers.
What you'll do
• Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
• Linux server and XEN service virtualization troubleshooting
• Remediate physical layer outages on both Systems & Network
• Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
• Install & configure racks in-line with internal SLAs
• Triage & resolve trouble tickets for all devices
• Physical replacement of server and network devices
• Define metrics to increase our customer uptime
• Enforce Amazons Security Best Practices
• Interact with third-party vendors & contractors
• Contribute ideas to improve operational efficiency
• Participate in and deliver on a number of local/regional/global projects
• Participate in team meetings for metric analysis and project status updates
• Contribute in building the world's largest Cloud infrastructure
• This role involves covering 24x7 shift rotation
Requirements
• 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Can lift and rack equipment up to 40 pounds
Preferred qualifications
• Experience with computer hardware troubleshooting and repair
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Bilingual (Korean/English)
Benefits
자세한 사항은 홈페이지 참조
About the company
아마존(Amazon)
독보적인 물류 자동화 인프라와 클라우드 컴퓨팅 기술을 결합하여 고객 중심의 초연결 커머스 생태계를 구축한 글로벌 테크 기업입니다. 이커머스 효율화와 AWS를 통한 IT 인프라 공급에 주력하며, 전 세계 물류와 디지털 서비스의 접근성을 혁신적으로 높이는 데 기여하고 있습니다.