Role at a glance
- Salary
- Not Disclosed
- Location
- Austin, Texas, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting
- Education
- Bachelor's
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Role Summary
The Apple Pay eCommerce Merchant Specialist sits within the Wallet, Payments and Commerce team and works to drive Apple Pay acceptance with e-Commerce merchants on web and app channels. The role covers merchant engagement from initial discovery through implementation and launch, plus post-go-live growth support.
What You'll Do
- Source new merchant opportunities through emails, outbound calls, or inbound lead follow-up
- Manage merchants through the full Apple Pay enablement cycle, from discovery through implementation and launch
- Identify key players and manage the end-to-end enablement process with merchants and payment partners
- Support merchants with post-go-live growth initiatives such as UX audits, conversion optimization, and anomaly detection
- Onboard merchants with Apple Pay Technical Specialists to implement an Apple Pay integration
- Provide account and pipeline updates and productivity KPIs to leadership and wider Apple teams
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Sales-oriented role requiring quota-carrying results, pipeline management and forecasting experience, and strong English communication skills.
Required
- Excellent communication skills via email, phone, or in person, with ability to navigate large complex organizations
- Self-driven, motivated, with strong organizational skills, ability to multitask and stay focused with minimal supervision
- Results oriented with ability to maintain momentum throughout short, medium and long sales cycles
- Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting
- Excellent problem solving skills with ability to manage ambiguities with attention to detail
- Exceptional written, verbal, and reading proficiency in English
Preferred
- Solid understanding of Retail/e-commerce and/or Payment industries
- Fluency in French
- Bachelor degree or 3-5 years of sales or business development experience
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Summary
Apple Pay and Apple Wallet continue to grow and become integral to the daily lives of our consumers, and with more developments to come, it’s an exciting time ahead for the Apple payments and services business. The Wallet, Payments and Commerce (WPC) team is looking for an Apple Pay eCommerce Merchant Specialist to initiate and actively engage with potential e-Commerce merchants to drive Apple Pay acceptance, and to enable a best-in-class integration on their digital Channels (Web and App).
The Apple Pay team help merchants transform the way people shop online and through Apps. We inspire merchants to transform their eCommerce experiences leveraging Apple’s iOS platform and payment features.
Description
This is a highly cross functional role that will build rapport through collaborative and engaging communication with external partners (merchants & strategic partners), as well as internal partners within WPC organization (Business Development, Product and Operations teams just to name a few).
Responsibilities
Responsible for sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up
Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch
Identifying key players, and managing the end to end enablement process with merchants, and payment partners
Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections)
Establishing, developing, and maintaining positive business and customer relationships
Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience
Building and delivering a communication strategy to evangelize Apple Pay in an one-to-one or one-to-many format whether in person or via Webinars
Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams
Maintain merchants contacts and update pipeline status in the internal CRM system
Minimum Qualifications
Excellent communication skills via various mode of communications (email, phone, or in person), with exceptional ability to navigate and collaborate within large complex organizations
Self-driven, and motivated professional with strong organizational skills with the ability to multitask and the ability to stay focused with minimal supervision
Results orientated with ability to provide continued momentum and focus throughout short, medium and long sales cycles.
Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting
Excellent problem solving skills with the ability to manage through ambiguities with attention to details
Exceptional written, verbal, and reading proficiency in English is required to effectively collaborate with global teams and external partners
Preferred Qualifications
Solid understanding of Retail/e-commerce and/or Payment industries
Fluency in French is a plus
Bachelor degree or 3-5 years of sales or business development experience
Application Deadline
Apple accepts applications to this posting on an ongoing basis.
About the company
Apple
Large Enterprise
Apple Inc. is a global technology company known for its innovative products and services, including the iPhone, iPad, Mac computers, and Apple Watch. Founded in 1976, Apple has continuously pushed the boundaries of design and functionality, earning a reputation for high-quality consumer electronics and software solutions like iOS and macOS. With a strong commitment to user experience and privacy, Apple also leads in digital services, offering platforms such as the App Store, Apple Music, and iCloud. The company's focus on sustainability and corporate responsibility further enhances its standing as a leader in the technology sector.