Role at a glance
- Salary
- Not Disclosed
- Location
- United Kingdom
- Work arrangement
- Remote
- Employment
- Full-time
- Experience
- Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in applicable field
- Education
- Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in applicable field
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Role Summary
Guide a team of application scientists supporting Thermo Fisher Scientific's advances in proteomics. The role provides pre- and post-sales technical support, training, and consultative services while collaborating with sales teams to increase market presence and customer satisfaction.
What You'll Do
- Provide pre- and post-sales technical support, training, and consultative services to customers.
- Collaborate with sales teams to increase market presence while ensuring customer satisfaction and loyalty.
- Manage demonstrations, validations, troubleshooting, and implementation of complex scientific workflows.
- Serve as a technical expert, maintaining current knowledge of emerging technologies and applications in the field.
- Support team development and maintain effective relationships across the organization to achieve business objectives.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Manager-level role requiring an advanced or bachelor's degree with extensive experience, people management, and customer-facing technical support skills.
Required
- Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in applicable field
- 3+ years of people management or team leadership experience
- Valid driver's license required
- Deep expertise with analytical instrumentation, workflows and applications
- Demonstrated success in customer-facing technical support
- Excellent presentation and communication skills across all levels
- Strong business understanding and ability to support commercial success
- Experience developing and delivering technical training programs
Preferred
- Preferred Fields of Study: Chemistry, Biology, Biochemistry, Materials Science or related
- Additional certifications in management or relevant technical areas advantageous
- Experience in proteomics technologies is a plus
- Additional language skills valuable
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Guide a successful team of application scientists supporting Thermo Fisher Scientific's advances in the field of proteomics. Support customer achievement through exceptional pre- and post-sales technical support, training, and consultative services. Collaborate with sales teams to increase market presence while ensuring customer satisfaction and loyalty. Manage demonstrations, validations, troubleshooting, and implementation of complex scientific workflows. Serve as a technical expert, maintaining current knowledge of emerging technologies and applications in your field. Support team development and maintain effective relationships across the organization to achieve business objectives.
REQUIREMENTS:
• Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in applicable field
• Preferred Fields of Study: Chemistry, Biology, Biochemistry, Materials Science or related
• Additional certifications in management or relevant technical areas advantageous
• Valid driver's license required
• 3+ years of people management or team leadership experience
• Deep expertise with analytical instrumentation, workflows and applications
• Experience in proteomics technologies is a plus
• Demonstrated success in customer-facing technical support
• Excellent presentation and communication skills across all levels
• Strong business understanding and ability to support commercial success
• Experience developing and delivering technical training programs
• Ability to travel up to 50%
• Proficient in English; additional language skills valuable
• Advanced problem-solving and project management capabilities
• Strong interpersonal skills and ability to work in collaborative environment
• Experience with quality systems and regulatory requirements
• Demonstrated ability to mentor and develop technical staff
About the company
Thermo Fisher Scientific
Large Enterprise
Thermo Fisher Scientific is a global leader in serving science, providing a wide range of analytical instruments, reagents, and software solutions for healthcare, pharmaceuticals, and life sciences research. With a commitment to innovation and quality, the company enables customers to make significant advancements in scientific discovery and healthcare diagnostics. Thermo Fisher operates in more than 50 countries and employs over 80,000 people, fostering a collaborative environment aimed at enhancing global health and safety. Through its broad portfolio of brands and technologies, the company plays a vital role in accelerating life-changing research and improving patient outcomes worldwide.