Role at a glance
- Job function
-
AI & Data AI Solutions Architecture Generative AI Engineering
- Salary
- $94.4K – $266.3K/yr
- Location
- Corp, United States
- Work arrangement
- On-site
- Employment
- Full-time
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About the role
Original posting provided by Accenture
About Accenture Song – Customer Technology, Commerce
Accenture Song accelerates growth and value for our clients by combining creativity, technology, and data-driven intelligence. Within Song, the Customer Technology – Commerce practice helps organizations design, build, and scale modern digital commerce ecosystems that deliver personalized, seamless, and intelligent customer experiences.
We integrate commerce platforms, customer data, marketing technology, and AI-powered decisioning to transform how brands engage customers across channels. By embedding Generative AI and Agentic AI into commerce operations, we enable real-time personalization, autonomous merchandising, dynamic pricing, campaign orchestration, and revenue growth at scale.
What’s in it for you
Lead delivery of Agentic Commerce workstreams where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)
Contribute to Accenture Song’s Agentic Commerce engineering standards, accelerators, and reusable assets
Own delivery of solution components and workstreams—from design through build, rollout, and value realization
Work with global clients across B2C, B2B, and B2B2C commerce
Grow and mentor multidisciplinary engineering teams across AI, backend, cloud, and commerce platforms
What you will do in this role
As a Manager in Customer Technology – Commerce, you will lead the design, delivery, and scaling of Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready, secure, and well integrated with enterprise commerce ecosystems.
Commerce & Platform Delivery
Apply and extend Agentic Commerce architecture patterns across composable and platform-led commerce implementations
Translate AI-driven commerce designs into executable build plans aligned to Salesforce, Adobe, SAP, and MACH ecosystems
Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments
Architecture & Engineering
Design modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services
Apply enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
Contribute to build vs. buy evaluations across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure
Delivery & Execution
Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps
Implement CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP
Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems
Governance, Risk & Value Realization
Implement policy-driven architecture including governance, compliance, auditability, and explainability
Track technical and business KPIs measuring agent performance, conversion uplift, operational efficiency, and ROI
Operate human-in-the-loop and feedback mechanisms to continuously improve agent effectiveness
Market & Practice Growth
Contribute to industry-specific POVs, demos, and proposal assets for Agentic Commerce implementations
Build and enhance internal accelerators, reference architectures, and reusable components
Engage senior client stakeholders, translating architectures into delivery outcomes
Basic Qualifications:
7+ years of experience delivering enterprise-scale commerce and digital platforms with experience in:
Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks)
Hands-on experience building agentic AI capabilities integrated into production systems
Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems
Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms
Industry expertise in Products (Retail, CP&G, Life Sciences) Industry
Preferred Qualifications:
Proven success delivering prototype-to-production work with CI/CD, cloud-native architecture, and DevOps
Experience applying enterprise governance frameworks for AI-driven systems
Solid understanding of observability, performance benchmarking, and AI evaluation frameworks
Demonstrated ability to lead and mentor cross-functional engineering teams
Strong communication skills—able to present designs and delivery plans to senior stakeholders
Track record of contributing to reusable assets and practice capabilities
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/25/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maine $80,400 to $196,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York $87,400 to $266,300
New Jersey $100,500 to $266,300
Virginia $87,400 to $245,000
Washington $100,500 to $245,000
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.