Jama Connect Administrator, Amazon Leo

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Amazon Leo Productivity Engineering is seeking an experienced IT Application Engineer who will serve as the Subject Matter Expert (SME) for our Jama Requirements Management platform. This role will be responsible for the administration, optimization, and strategic development of our Jama implementation while supporting enterprise-wide requirements management processes.

Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.

Key job responsibilities
- Lead the technical administration and architecture of Jama Requirements Management platform
- Provide expert-level support and consultation for Jama implementations across multiple business units
- Design and implement integration solutions between Jama and other enterprise systems
- Develop and maintain best practices for requirements management processes
- Mentor junior engineers and provide technical leadership for Jama-related initiatives

A day in the life
In this role, you will function as the primary administrator and SME for Leo's Jama service. You will operate and support the service, as well as developing automation for upgrades/patching/testing, and enhance observability of the system. You will work with stakeholders and senior engineers to design and develop custom solutions and integrations between tools and other services in a secure manner.

About the team
KPE builds and operates the core productivity solutions supporting Leo's operations and engagements with business partners. Our services set the example for operational excellence and invisibly scale as the business grows, while maintaining the highest standards of security and regulatory compliance. We innovate on behalf of our customers to automate and simplify their workflows, enabling them to focus on high-value activities.

Basic Qualifications

- 3+ years of hands-on experience with Jama Requirements Management platform administration
- Strong understanding of requirements management methodologies and best practices

Preferred Qualifications

- Strong analytical and problem-solving abilities
- Excellent communication and documentation skills
- Team leadership and mentoring capabilities
- Project management experience
- Stakeholder management expertise

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,800.00 - 160,000.00 USD annually