Role at a glance
- Job function
-
Product, Strategy & Operations Business Operations Program & Project Management
- Salary
- Not Disclosed
- Location
- New York New York United States, United States
- Work arrangement
- Hybrid
- Employment
- Full-time
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About the role
Original posting provided by Citi
The Integrated Client Solutions (ICS) team is focused on driving measurable commercial outcomes by connecting Citi’s global capabilities across the Bank. The team leverages Citi’s global brand and deep client relationships to deliver integrated solutions that help clients create and manage wealth. The SVP, Business Execution plays a central role in ensuring ICS priorities are delivered with discipline, consistency, and impact. This individual will drive execution across strategic initiatives, business management, and governance while acting as a key partner to senior leadership and stakeholders across Citi.
Key Responsibilities
Strategic Execution & Program Leadership
Drive execution of ICS priorities, ensuring alignment, accountability, and measurable outcomes across regions and business lines
Act as the primary point of contact for cross-functional initiatives, including firmwide and Wealth-led programs
Business Management & Planning
Oversee business management activities, including headcount planning, financial management, and resource allocation
Support forward-looking planning and growth projections aligned with ICS strategy
Partner with senior leadership on business reviews, quarterly updates, and executive-level reporting
Workforce Strategy & Organizational Effectiveness
Lead workforce planning and organizational health efforts to ensure the team is appropriately structured and resourced
Drive initiatives focused on people, culture, and engagement, including Voice of Employee (VOE) programs
Support the development of a high-performing, collaborative culture aligned with ICS and firm priorities
Financial Management & Expense Discipline
Oversee expense management, ensuring strong financial discipline and alignment with budget targets
Identify cost efficiencies while maintaining focus on strategic investment areas
Partner with Finance on forecasting, budgeting, and ongoing performance tracking
Risk, Controls & Governance
Maintain a strong control environment, ensuring adherence to Citi’s risk, compliance, and regulatory standards
Coordinate Internal Audit activities, including issue tracking, remediation, and sustainable control improvements
Promote proactive risk identification and ensure transparent escalation and resolution of issues
Business Operations & Governance Routines
Lead core business routines, including governance forums, operating cadences, and stakeholder updates
Drive consistency and transparency in execution, reporting, and decision-making processes
Serve as a central coordination point across Wealth and broader Citi stakeholders
Executive Communications & Leadership Support
Develop high-quality executive materials, including Quarterly Business Reviews (QBRs), leadership forums, and strategic updates
Support “Day at the Firm” and other leadership initiatives to ensure clear, consistent messaging
Strategic Messaging & Engagement
Drive “OneCiti” communication efforts, including ESPA-related messaging and internal communications
Ensure alignment of ICS messaging with broader firm priorities
Support change management and communication across key initiatives
Stakeholder Management
Build and maintain strong relationships with senior stakeholders
Ensure effective communication, alignment, and coordination across global teams
Qualifications
10+ years of experience in financial services, preferably within a global, matrixed organization
Experience in business execution, strategy, COO, or business management roles
Strong track record of executing complex, cross-functional initiatives
Experience in financial management, planning, and performance tracking
Core Skills
Strong project and program management capabilities
Excellent communication skills
Advanced analytical skills with the ability to generate clear insights and recommendations
Strong relationship-building and influencing skills across functions and seniority levels
High attention to detail with the ability to maintain a strategic perspective
Ability to operate effectively in a fast-paced, high-pressure environment
Education:
Bachelor’s/University degree or equivalent experience
Education:
- Bachelor’s/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Business Strategy, Management & Administration------------------------------------------------------
Job Family:
Business Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$176 720,00 - $265 080,00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
sept 15, 2026------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
About the company
Citi
Large Enterprise
Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.