Citi

Citi

Posted via Workday

Director, Japan Custody Country Head, Services

Posted Sep 8, 2026

Role at a glance

Job function
Investments & Capital Markets Investment Product Management & Distribution
Salary
Not Disclosed
Location
Chiyoda-ku Tokyo Japan, Japan
Work arrangement
Hybrid
Employment
Full-time
Experience
15+ years of experience
Education
Bachelor’s degree/University degree.

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Role Summary

AI-generated

The Japan Custody Country Head is a senior product management role responsible for the Japan custody franchise, including product strategy, development, risk, and control. The role manages custody product performance and strategic initiatives in Japan and across the Asia North and Australia cluster while supporting cross-cluster collaboration.

What You'll Do

  • Develop and analyze strategic enhancements, product development, and product launches in Japan and across the cluster.
  • Own and drive product P&L, including revenue, profitability, returns, plan, balance sheet, and financial performance targets.
  • Define and manage the strategic roadmap, development, launch, and marketing of the custody product suite.
  • Oversee day-to-day product management, including product delivery, client experience, and client communication strategies.
  • Lead risk, control, regulatory reviews, governance forums, and operations resilience exercises across the cluster.
  • Work closely with Operations and Technology and coordinate transformations across the cluster.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Knowledge of Investor / Securities Services product or client coverage; ability to work unsupervised and adjust priorities quickly; ability to work under pressure and manage deadlines; clear and concise written and verbal communication; analytical, problem-solving, and decision-making skills.

Required

  • 15+ years of experience
  • Knowledge of Investor / Securities Services product or client coverage
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated analytical skills
  • Demonstrated problem-solving and decision-making skills
  • Bachelor’s degree/University degree.

Original job description

Content provided by the employer

We’re currently looking for a high caliber professional to join our team as Japan Custody Country Head based in Tokyo, Japan.  The Japan Custody Country Head is a senior level position responsible for the Japan custody franchise and the development of product , strategies and tactics and risk and control. In addition to the Japan country role, this candidate will also assist the Japan, Asia North & Australia Custody Head in cross-cluster initiatives.

Responsibilities:

  • Assist in development and analysis of strategic enhancements and development, product launches in Japan and across the cluster

  • Participate in day-to-day product management for core products such as product delivery, as well as lead the team prioritize, negotiate, and remove obstacles to achieve business results

  • Mange a team of 1 staff

  • Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 15+ years of experience

  • Knowledge of Investor / Securities Services product or client coverage

  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate

  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

  • Consistently demonstrates clear and concise written and verbal communication

  • Demonstrated analytical skills

  • Demonstrated problem-solving and decision-making skills

Education:

  • Bachelor’s degree/University degree.

Key Responsibilities:

  • Own and drive product P&L – revenue, profitability, returns, plan, balance sheet. Define and drive achievement of targets and financial performance.

  • Define and manage strategic roadmap, development, launch, and marketing to gain maximum benefit from custody product suite.

  • Lead Custody product differentiation and innovation efforts, including launch of initiatives to increase revenues. Work with global partners to drive consistent and seamless improvement in custody capabilities.

  • Execute on key strategic priorities of the Custody business,

  • Oversee day-to-day product management functions such as product delivery, client experience, and client communication strategies.

  • Oversee all aspects of product life cycle management including market demands, technology trends, and the competitive field.

  • Analyze key market developments in Australia with a view to proactively provide actionable market intelligence to clients and to support market advocacy efforts..

  • Lead and maintain risk, control and regulatory reviews and governance forums, operations resilience exercise across the cluster

  • Connect to industry sources to share industry specific updates to product and operations partners.

  • Support Product Sales Specialists regarding Custody enquiries.

  • Work closely with Operations & Technology function and co-ordinate transformations across the Cluster

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi

About the company

Citi

Large Enterprise

Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.