Head of Professional Services, Korea, Professional Services

About the role

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced Head of Professional Services, Korea (ProServe Area Sales Leader) to lead and grow the AWS ProServe business in Korea. You'll own the P&L for the Korea ProServe practice — driving revenue growth, building high-performing teams, and leading transformative cloud and GenAI consulting engagements for Korea's largest enterprise customers across IT strategy, migration, modernization, and cloud adoption. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud.

What you'll do

• People Leadership — Coach, mentor, and develop a team of regional managers, architects, and consultants. Attract top talent and build a high-performance culture across Sales, Delivery, and Partner teams.
• Business Performance — Drive Korea Area revenue and pipeline through transformative engagements in GenAI, IT strategy, distributed architecture, and cloud operations. Lead ProServe sales to accelerate AWS adoption.
• Executive Engagement — Develop trusted relationships with customer CIOs, CTOs, and business executives. Provide strategic leadership, relationship management, and pre-sales support.
• Partner Ecosystem — Establish relationships with key system integrators, software vendors, and managed services providers. Deliver joint proposals to help partners succeed in complex customer engagements.
• Cross-Functional Alignment — Operate within the ProServe Geo leadership team. Collaborate with enterprise sales, technical sales, and support teams. Contribute at the WW level to advance the cloud-based consulting model.
• Escalation Management — Serve as the primary escalation path for internal teams and customers. Navigate enterprise relationships to drive outcomes.
• Delivery Excellence — Oversee high-quality delivery of customised engagements across enterprise and public sector customers.
• Area Readiness — Ensure the Korea Area is equipped to engage new and existing customers across a portfolio of transformative projects spanning cloud and AI.

Requirements

• Experience working with systems integrators and consulting companies to achieve sales
• Experience with customer relationship management, especially C-suite level customer engagement
• 15+ years of experience in IT professional services and/or management consulting, including extensive senior leadership experience driving P&L ownership, revenue growth, and delivery excellence
• Third-level management experience leading professional services teams in high-growth technology environments, with proven ability to coach, mentor, and scale sales organizations
• Experience designing and operating modern, scalable delivery models for technology consulting services in cloud and AI/ML environments

Preferred qualifications

• Experience coordinating and leading large-scale Digital or Global IT Transformation initiatives
• Experience implementing AWS services in a variety of distributed computing environments
• Technical thought leadership in one or more areas such as generative AI, cloud computing, IT security, application development, infrastructure architecture, or data analytics
• Demonstrated industry leadership in IT service management, cloud strategy, or enterprise IT transformation with strong negotiation, risk management, and vendor management capabilities
• Proven track record of implementing cloud services across a variety of enterprise environments with measurable performance outcomes
• Experience in sales coaching, mentoring, and building scalable prospecting and pipeline management practices across distributed teams
• Advanced degree in engineering and/or business

Benefits

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