Data Center Logistics Manager, ICN

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. The Data Center Logistics Manager is responsible for overseeing all logistics operations within the data center environment, ensuring the efficient receipt, storage, tracking, and distribution of IT hardware, spare parts, and related materials.

What you'll do

• Lead, coach, and develop a team of logistics lead and specialist; manage scheduling, performance, and professional development
• Oversee end-to-end inventory lifecycle including receiving, warehousing, cycle counting, and disposition of data center hardware (server part, network equipment, storage devices, cables, optics, etc.)
• Set up a storage room for server part and network devices at data center and housekeeping based on 7S (5S + safety and security)
• Manage inbound/outbound logistics, coordinate with vendors and carriers, and ensure timely delivery of critical components to meet deployment schedules
• Maintain accurate asset tracking systems, ensure compliance with security protocols, and manage media destruction and disposal processes
• Ensure adequate safety stock levels, manage reorder points, and minimize stockouts of critical spare components
• Build and maintain relationships with suppliers, negotiate service-level agreements, and manage purchase orders
• Develop and maintain KPIs, dashboards, and reports to track logistics performance (e.g., SLA adherence, dwell time, inventory accuracy, cost per unit)
• Partner with Data Center Operations (DCO), Data Center Engineering (DCEO), capacity planning, trade compliance team, and project teams to align logistics support with operational needs
• Ensure all logistics operations comply with safety, standards, security and EHS requirements, and company policies
• Identify and implement process improvements to increase efficiency, reduce costs, and minimize inventory discrepancies

Requirements

• Bachelor's degree or equivalent qualification in supply chain management, engineering, business management or other relevant field
• Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration
• 5+ years of people management experience
• Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Experience managing, analyzing and communicating results to senior leadership while working cross functionally across several teams
• Experience in operations or inventory management
• Experience demonstrating strong analytical abilities and confidence in the use of data
• Experience in stakeholder management and communication management
• Experience in Business English skills, both verbal and written

Preferred qualifications

• Experience in data centers, infrastructure service providers, or related technology companies
• Knowledge of IT/technology transactions or equivalent
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• Knowledge of BI analytics, reporting or visualization tools like Tableau, AWS QuickSight, Cognos or other third-party tools
• Experience in a 24x7 operational services or support environment
• Experience with general troubleshooting/debugging of hardware, or experience managing teams

Benefits

• Work/Life Balance: flexibility as part of working culture
• Inclusive Team Culture: employee-led and company-sponsored affinity groups promoting inclusion
• Mentorship and Career Growth: knowledge-sharing, mentorship and career-advancing resources
• Workplace accommodation or adjustment support during the application and hiring process for candidates with disabilities