Accenture

Accenture

Posted via Workday

Learning Exp Design & Dev Associate Manager

Posted Sep 8, 2026

Role at a glance

Job function
Education & Training Curriculum Development & Instructional Design
Salary
Not Disclosed
Location
Bengaluru
Work arrangement
On-site
Employment
Full-time
Education
Bachelors degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent...

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Role Summary

AI-generated

The Instructional Design Manager manages the architecture, design, build, testing, and deployment of learning products developed in the CDC. The role oversees multiple projects, coordinates stakeholders and delivery teams, and provides leadership and guidance to instructional design team members.

What You'll Do

  • Design learning products, solution options, approaches, timelines, resource plans, budgets, and risk mitigation plans.
  • Manage and direct design, content, and media team leads across technical and non-technical project aspects.
  • Manage course testing, implement feedback, and ensure the quality of project deliverables.
  • Coordinate with deployment, delivery, support, and other teams for transition from development to deployment or delivery.
  • Monitor and control development scope, process, quality, effort, risk, and timelines.
  • Identify project resource needs, define team-member roles and expectations, and supervise and coach project managers and other team members.

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Bachelor’s degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, or a related field, or equivalent experience; 6+ years of experience developing performance enablement solutions or managing programs, projects, and teams within a training or learning environment. Requires project management, capability and enablement product knowledge, product development lifecycle expertise, risk analysis and mitigation, problem solving, analysis, design, team leadership, and practical experience with Word, PowerPoint, Excel, and Project. Also requires experience with HRIS/ATS ecosystems, technology configuration, gap assessment, automation opportunities, global teams, and cross-cultural communication.

Required

  • Bachelor’s degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent...
  • 6+ years experience in developing performance enablement solutions OR experience managing programs, projects, and teams within training/...
  • In-depth functional/technical knowledge and expertise, particularly related to capability and enablement products
  • Strong project management skills
  • Deep understanding of methodology and product development processes for the product lifecycle
  • Well developed risk analysis and mitigation skills
  • Ability to lead a distributed team with diverse competencies, skills, and abilities
  • Proactive issue/conflict identification and resolution

Preferred

  • Masters degree (preferred) in Instructional Design, Learning Sciences, or Adult Education
  • Exposure to recruitment transformation programs, operating model design (global/local), and hypercare/go-live support
  • Knowledge of Lean/Six Sigma or operational excellence methods
  • Understanding of market/competitor dynamics for high-volume or hourly hiring, and benchmarking/leading practices

Original job description

Content provided by the employer

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction
Designation: Learning Exp Design & Dev Associate Manager
Qualifications:Any Graduation
Years of Experience:11
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Instructional Design Manager implements the overall instructional design of learning products developed in the CDC ensuring that projects successfully evolve from sponsor/stakeholders expectations through development of assets and effective and efficient deployment of the asset(s). The Instructional Design Manager has the primary purpose of managing all stages of capability enabler architecture, design, build and test for CDC products. The Instructional Design Manager manages multiple projects at a time and supervises 6 to 20 professionals. The Instructional Design Manager establishes cross-project procedures and policies, and provides guidance and leadership to Instructional Design team members for any learning design obstacles encountered regardless of complexity.
What are we looking for? Bachelors degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent experience. Specialist - Masters degree (preferred) in Instructional Design, Learning Sciences, or Adult Education.Work Experience: • 6+ years experience in developing performance enablement solutions OR experience managing programs, projects, and teams within training/ learning environment.Managerialo In-depth functional/technical knowledge and expertise, particularly related to capability and enablement productso Strong project management skills o Deep understanding of methodology and product development processes for the product lifecycleo Well developed risk analysis and mitigation skillso Ability to lead a distributed team with diverse competencies, skills, and abilitieso Proactive issue/conflict identification and resolutiono Strong problem solving, analysis, and design skillso Strong knowledge and practical experience with the following applications (Word, PowerPoint, Excel, Project) Office/Excel skills.Experience with HRIS/ATS ecosystems (e.g., Workday, SAP SuccessFactors, Taleo or similar) and familiarity with technology configuration, gap assessment, and automation opportunities. Exposure to recruitment transformation programs, operating model design (global/local), and hypercare/go-live support. Knowledge of Lean/Six Sigma or operational excellence methods. Experience working with global teams and across time zones; cross-cultural communication skills. Understanding of market/competitor dynamics for high-volume or hourly hiring, and benchmarking/leading practices.
Roles and Responsibilities: Planning/Analysis/Design Phase: o Design products, collaborate on solution options/tradeoffs, estimate costs, create approach and timeline, create resource plan, identify risks and mitigation plans, identify sponsor expectations, and gain sign-off by all stakeholders.o Adapt and apply standard methods and best practices to meet client needs/preferences.o Create budget and work plan/ task list, oversee adherence. o Synthesize and distill key findings from complex sets of information. • Design, Build, and Test Phase:o Manage and direct design, content, and media team leads, for both technical and non-technical aspects of the project.o Manage course testing and implement feedback as appropriateo Ensure quality of all project deliverables.o Manage relationship with deployment, delivery and support, and other teams to ensure clear communication and smooth transition from development to deployment/delivery.o Manage relationships with key internal and external stakeholders, such as Project Sponsor, Solutions Management and Business Interlock focusing on delivering a high quality, comprehensive approach to learning.• Follow up with clients/customers to make sure requirements have been met.• Involve individuals with different perspectives and areas of expertise to help analyze issues or formulate approach. • Operating Phase:o Assess and address both symptoms and root causes of a problem.o Ensure that proposed solutions to a conflict have addressed the issue.• Work Management:o Monitor and control the development effort with regard to scope, process, quality, effort, risk, and timeline.o Manage resolution of project-wide issues or issues that cannot be resolved by the team leads.o Assign or delegate work to the appropriate team leads.o Encourage reuse of architectures and processes to meet requirements. Adapt and improve them.o Provide status reports to Program Director or client sponsors as required• Peopleo Identify project resource needs, define roles and expectations of team members, and ensure resources are utilized effectively for a project.o Provide team members with a clear sense of direction and understanding of each other’s responsibilities to ensure a highly motivated and efficient team. o Manage small or medium size projects, responsible for managing and coaching other project managers.o Responsible for day-to-day supervision and quality of a key area, such as learning, technology, or testing.o Act as Career counselor for people at level C and below

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.