Principal Associate, L&D

Voyager (94001), India, Bangalore, Karnātaka

Principal Associate, L&D

At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since. 

Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change. 

At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale. 

Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for. 

We are hiring a Principal Associate L&D. This function supports key business priorities for the LoB. You will work with cross functional teams across HR and the LoBs to advance strategic imperatives. You ew knowledge base may need to be created or enhanced.

General Responsibilities: 

• Needs Analysis : Proactively meet with internal clients(could be LoBs/HRBPs) to fully understand their business strategies and learning needs or requirements.

• Program Design : Identify and design integrated learning solutions to fill performance and development gaps using adult learning methodologies and training techniques

• Training Delivery : Facilitate in-person or virtual training sessions. Ensure availability of learning materials and resources. 

• Metrics & Evaluation : Assess the success and effectiveness of the training plans and suggest appropriate changes to them to further enhance their results within the scope of the learning and development function

• Vendors & Budgets :  Work on identifying and hiring specific L&D consultants and be a point of contact between the company and the external trainers, be able to track budgets, spending

Basic Qualifications: 

• Master's Degree in Human Resources
• At least 3 years of experience working in the learning & development industry 
• At least 3 years of experience in learning consultation 
• At least 3 years of experience in learning curriculum design and development
• At least 3 years of experience managing the execution of training programs 

Preferred Qualifications:

• 5+ years of experience in training needs assessment and design 
• 5+ years of experience in client consulting / performance consulting 
• 5+  years of experience in leading project teams 

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the qualifications to apply for this role.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).