International Logistics Coordinator, Tech Supply Chain - Global Transportation & Logistics, Global Transportation & Logistics (GTL)

The International Logistics Coordinator provides administrative and operational support for international import and export activities. The role assists with shipment coordination, documentation, tracking, data entry, and communication with internal teams, vendors, carriers, freight forwarders, and customs brokers.

The Coordinator supports the successful movement of international shipments by ensuring required information and documentation are collected, accurately entered, and provided to the appropriate stakeholders in a timely manner. This is a support-focused role and does not independently make trade compliance, routing, financial, or regulatory decisions. Issues requiring business, compliance, financial, or management decisions are escalated to the appropriate team or designated owner.

Key job responsibilities
• Assists with the coordination of international import & export shipments
• Enters and maintains shipment information in applicable logistics systems & tracking tools
• Creates or assists with shipping documentation based on established procedures
• Monitors shipment statuses & provides updates to internal stakeholders
• Follows up with carriers, freight forwarders, vendors, and suppliers regarding shipment statuses and required information
• Assists with scheduling pickups, deliveries, and transportation activities
• Supports shipment exception management by identifying issues and escalating them to the
appropriate owner
• Collects required shipment information from internal teams, suppliers, and vendors.
• Assists with preparation & review of commercial invoices, packing lists, bills of lading,
certificates, and other shipping documents.
• Verifies documents are complete & consistent with the information provided
• Identifies missing or conflicting information & requests corrections before shipment processing
• Maintains electronic shipment records & documentation in accordance with company
procedures
• Supports document retrieval for audits, shipment inquiries, and internal requests
• Provides administrative support to the Import/Export & Trade Compliance teams
• Assists with gathering information required for customs clearance
• Coordinates documentation requests between internal stakeholders, customs brokers, freight
forwarders, and suppliers
• Tracks customs clearance status & communicates necessary requirements
• Escalates potential customs, export-control, documentation, or regulatory issues to the
appropriate stakeholder
• Follows established country-specific shipping and compliance procedures

About the team
Global Transportation & Logistics (GTL) is the logistics team that supports the non-inventory IT equipment moves around the world. Our mission is to deliver what our customers need, where they need it, when they need it. GTL is dedicated to understanding customer expectations and identifying opportunities that enhance customer experience.

Basic Qualifications

- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required

Preferred Qualifications

- Experience with international logistics and transportation.
- Knowledge of import/export processes and documentation.
- Familiarity with Incoterms.
- Working knowledge of customs brokerage and freight forwarding processes.
- Experience with UPS, FedEx, DHL, air/ocean carriers, or third-party logistics providers.
- Experience with ERP, TMS, WMS, or transportation/shipment-management systems.
- Experience creating SOPs and process documentation.
- Experience with reporting, dashboards, or logistics analytics.
- Experience supporting process automation or continuous-improvement projects.
- Professional certification in logistics, supply chain, customs, or international trade is a plus.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits.

USA, TN, Antioch - 23.25 - 23.25 USD hourly