Role at a glance
- Job function
-
Investments & Capital Markets Investment Operations
- Salary
- Not Disclosed
- Location
- 2 Locations, Indiana, United States
- Work arrangement
- Remote
- Employment
- Full-time
- Experience
- Experience in financial services, brokerage operations, trading support, client services, or a related field.
- Visa support
- Fidelity will not provide immigration sponsorship for this position.
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Role Summary
The Trading Specialist provides personalized inbound support to investors with trading, investment, and account-related needs. The role helps clients navigate market activity, complete securities transactions, and understand financial decisions.
What You'll Do
- Support clients with trading, investment, and account-related needs through inbound interactions.
- Guide clients through market activity and trading decisions.
- Process complex securities transactions.
- Educate clients to help them make informed financial decisions.
- Identify opportunities to connect clients with additional products and solutions.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Series 7 license required; Series 63 license or ability to obtain within 90 days. Experience in financial services, brokerage operations, trading support, client services, or a related field. Requires knowledge of financial markets, investment products, economic trends, industry developments, and securities transactions; ability to apply regulatory and policy requirements; client guidance and consultative skills; excellent communication and active listening; attention to detail, accuracy, problem-solving, critical thinking, decision-making, and ability to manage priorities in a fast-paced, team-oriented environment.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Fidelity will not provide immigration sponsorship for this position.
Job Description:
NOTE: Fidelity will not provide immigration sponsorship for this position
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites: Carmel and Indianapolis.
The Role
As a Trading Specialist, you will support investors with a broad range of trading, investment, and account-related needs while helping deepen client relationships! This role involves guiding clients through market activity, processing complex securities transactions, and providing education that helps clients make informed financial decisions. By delivering personalized support through inbound client interactions, you will build trust, strengthen client loyalty, and find opportunities to connect clients with additional products and solutions. Success in this role requires a strong understanding of financial markets, trading products, industry regulations, and proficiency in breaking down complex concepts into significant client conversations.
The Expertise & Skills You Bring
- Series 7 license required
- Series 63 license or ability to obtain within 90 days
- Experience in financial services, brokerage operations, trading support, client services, or a related field.
- Knowledge of financial markets, investment products, economic trends, and industry developments.
- Understanding of securities transactions, including equities, options, mutual funds, fixed income securities, and precious metals.
- Ability to apply regulatory and policy requirements while delivering accurate and compliant support to clients.
- Ability to guide clients through trading and investment decisions with integrity and confidence.
- Consultative approach to uncovering client needs and recommending appropriate offerings, support, and solutions.
- Excellent communication and active listening skills, including the ability to explain complex investment and trading concepts in a clear and relatable manner.
- Strong attention to detail and commitment to accuracy when processing transactions and handling client requests.
- Effective problem-solving, critical-thinking, and decision-making skills.
- Ability to manage several priorities and perform effectively in a fast-paced, team-oriented environment.
The Team
As part of Fidelity's Client Services organization, we serve as a key connection between our clients and a diverse selection of investment products, services, and financial solutions. Our team helps investors navigate the markets by providing trading support, education, and mentorship that builds confidence and trust. We are committed to delivering outstanding service, encouraging long-term relationships, and helping clients achieve their financial goals through every market environment.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 63 - FINRACategory:
Customer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
About the company
Fidelity
Large Enterprise
Fidelity is a leading financial services company that provides a wide range of investment solutions and retirement planning services to individuals and institutions. Founded in 1946, Fidelity is renowned for its commitment to innovation and customer service, offering tools and resources that help clients manage their investments effectively. With a strong focus on technology and research, Fidelity continues to empower investors by providing access to market insights and a diverse array of financial products. As a trusted partner in personal finance, Fidelity plays a significant role in helping people achieve their financial goals.