Role at a glance
- Job function
-
Marketing & Communications CRM & Lifecycle Marketing
- Salary
- Not Disclosed
- Location
- Culver City, California, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- Depending on the role, minimum qualifications may include; Experience with CRM or ESP platforms, such as Salesforce Marketing...
- Education
- Bachelor’s degree or equivalent work experience preferred.
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Role Summary
Growth Operations supports on-device communications and automated messaging for Apple media products and services. The team develops and executes operational workflows and customer messaging with cross-functional partners to drive awareness of and engagement with those products and services.
What You'll Do
- Partner with others to develop, test, and deploy customer journeys.
- Assess product and strategy objectives, platform capabilities, and data needs.
- Collaborate with stakeholders and partners on global projects to align operational plans, deliverables, and risks.
- Monitor and optimize campaign performance for operational integrity.
- Identify and communicate issues to internal teams.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Depending on the role, minimum qualifications may include experience with CRM or ESP platforms (such as Salesforce Marketing Cloud/ExactTarget, Braze, or Oracle Responsys) and understanding of audience targeting such as SQL; lifecycle marketing experience building and launching acquisition and engagement campaigns or new features; and quality or UAT testing experience.
Preferred
- Excellent attention to detail
- Great organizational skills
- Innovative
- Proactive and thoughtful
- Resourceful
- Ability to adapt to changing situations and roadblocks
- Ability to work well on a team and partner with others
- Bachelor’s degree or equivalent work experience preferred
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Summary
At Apple, we don’t just create products. We create products, services, and experiences that redefine what customers expect and revolutionize entire industries. Join the team that dreams up what’s next, and that does everything necessary to make it happen. Bring your passion, dedication, and focus, and help invent the future!
The Growth Operations Team plays a key role in enabling on-device communications and automated messaging for Apple’s media products and services, including Apple TV+, Music, Arcade, News+, Fitness+, App Store, and Apple One. It is responsible for developing and executing day-to-day operational workflows and messaging, and it partners cross-functionally with various teams, including growth marketing, product, engineering, and the business, to develop and launch multi-channel customer communications, ultimately driving awareness of and engagement with Apple products and services.
Description
Responsibilities for Growth Operations roles include:
- Partnering with others to develop, test, and deploy customer journeys.
- Assessing product and strategy objectives, platform capabilities and data needs.
- Collaborating and communicating clearly and effectively with stakeholders and partners on complex global projects to ensure that operational plans, deliverables and risks are properly addressed and aligned.
- Monitoring and optimizing campaign performance for operational integrity.
- Identifying and communicating issues to internal teams.
Minimum Qualifications
Depending on the role, minimum qualifications may include;
Experience with CRM or ESP platforms, such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys, and understanding of audience targeting (ie SQL)
Lifecycle marketing experience, including experience building and launching acquisition and engagement campaigns or new features
Quality or UAT Testing experience
Preferred Qualifications
- Excellent attention to detail
- Great organizational skills
- Innovative
- Proactive and thoughtful
- Resourceful
- Ability to adapt to changing situations and roadblocks
- Ability to work well on a team and partner with others
- Bachelor’s degree or equivalent work experience preferred
This posting is not for a specific job opening and by submitting your resume you are expressing interest in being contacted about this type of role at Apple in the future.
Pay & Benefits — Culver City, California, United States
This posting is not for a specific job opening and by submitting your resume you are expressing interest in being contacted about this type of role at Apple in the future.Application Deadline
Apple accepts applications to this posting on an ongoing basis.
About the company
Apple
Large Enterprise
Apple Inc. is a global technology company known for its innovative products and services, including the iPhone, iPad, Mac computers, and Apple Watch. Founded in 1976, Apple has continuously pushed the boundaries of design and functionality, earning a reputation for high-quality consumer electronics and software solutions like iOS and macOS. With a strong commitment to user experience and privacy, Apple also leads in digital services, offering platforms such as the App Store, Apple Music, and iCloud. The company's focus on sustainability and corporate responsibility further enhances its standing as a leader in the technology sector.