Senior Solutions Architect, AWS Industries, Telco

Amazon Web Services (AWS) is seeking an experienced and motivated Senior Solutions Architect to partner with our Telecommunications and Media customers. In this highly technical and customer-facing role, you will engage directly with customers to understand their business drivers, assess technology needs, and design reliable, cost-effective, and scalable cloud architectures on AWS — including AI/ML, cloud-native network functions, and edge workloads.

As a trusted customer advocate, you will help organizations understand best practices around advanced cloud and AI solutions, provide strategic guidance on migrating and modernizing existing workloads, and accelerate adoption of generative AI across network operations, customer experience, and content delivery. You will build deep relationships with senior technical leaders to enable them as cloud advocates within their companies.

You will drive revenue growth by formulating and executing technical strategies in partnership with the AWS Sales team. This involves mobilizing internal AWS resources (including Specialist SAs, ProServe, and the partner ecosystem) to ensure successful application builds, migrations, and AI deployments onto AWS. Additionally, you will capture and share best-practice knowledge across AWS, including authoring customer-facing content like whitepapers, blog posts, and reference architectures.

The ideal candidate has a passion for cloud computing and AI with a proven track record in technology consulting, solutions architecture, or pre-sales engineering — ideally within telecommunications, media, or enterprise technology. You must be broadly competent across infrastructure, security, DevOps, databases, app development, and analytics, with deep expertise in at least two areas. Experience with generative AI, network transformation, or telco-specific workloads is highly valued. The ability to connect technology to measurable business value is critical.

Key job responsibilities
* Serve as the primary technical advisor for Telco and Media customers on their cloud transformation and AI adoption journeys.
* Design and architect large-scale, distributed systems spanning on-premises, hybrid, and cloud-native environments.
* Guide customers on generative AI use cases — including agentic voice systems, intelligent network operations, subscriber personalization, and AI-powered customer care.
*Drive business engagements to develop technical strategies for complex enterprise and telco workload migrations (5G core, OSS/BSS, RAN, media streaming).
*Educate customers on the value proposition of AWS with deep architectural discussions, ensuring designs for resiliency, security, cost optimization, and AI-readiness.
* Build deep relationships across C-level, engineering leadership, and architecture teams to become the customer's trusted advisor.
* Collaborate across AWS teams (Specialist SAs, ProServe, Product, Partners) to drive and shape repeatable solutions for telco and media outcomes.
* Assist Partners in designing and implementing large-scale network transformation programs, including cloud-native network functions and edge deployments.
* Influence AWS service roadmap by acting as a liaison between customers, service engineering teams, and support.
* Capture and share best-practice knowledge via whitepapers, blogs, reference architectures, and internal mechanisms.
* Represent and promote AWS within the Telecommunications, Media, and Service Provider communities through workshops, conferences, and public speaking.

A day in the life
In this role, your typical day involves partnering with Telco and Media customers, AWS Sales teams, and internal groups to craft highly scalable, resilient cloud architectures that solve real business challenges — from 5G network modernization to AI-driven subscriber experiences.

You'll connect your technical expertise to tangible solutions: designing cloud-native reference architectures, prototyping generative AI applications, and helping customers build their path from proof-of-concept to production. A core part of your role is acting as a trusted advisor, shaping strategies to broaden AWS adoption and establish AI foundations across customer organizations.

Your creativity will be channeled into developing new architectural patterns, best practices, and technical content shared across AWS and with customers. You'll evangelize AWS technology through workshops, user groups, and public speaking.

Your day balances customer meetings, hands-on solution work, continuous learning, and knowledge sharing. The AWS Solutions Architecture team provides self-paced learning, instructor-led training, hands-on projects, and mentoring to expand your expertise across AWS's growing portfolio — including generative AI, edge computing, and industry-specific services.

About the team
The AWS Telco team within AWS Industries is committed to helping telecommunications customers enable their digital transformation. We meet customers where they are in their cloud journey and work backwards from industry-specific challenges — network modernization, subscriber experience, content monetization, and operational efficiency — to transform their business.

Our team speaks the language of our industry customers. We combine deep telco and media domain expertise with broad AWS technical skills to drive outcomes that matter: reduced time-to-market for new services, AI-powered network operations, cloud-native 5G deployments, and next-generation content delivery. We are a collaborative, high-energy team that values curiosity, ownership, and having fun while making history.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in IT development or implementation/consulting in the software or Internet industries
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Preferred Qualifications

- Advanced degree in Engineering, Computer Science, Machine Learning, Statistics, Physics, or related fields
- 3+ years of leading development of applications backed by AWS services or using other cloud based technologies and services experience
- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience delivering results for large, cross-functional initiatives/projects
- Experience architecting/operating solutions built on AWS
- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification
- Experience in a client facing consultative role working with large, complex enterprise customers
- Experience building and operating a cloud-based architecture
- 5+ Years of experience working with Machine Learning and Data Science communities.
- Experience writing and publishing technical whitepapers or patents

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 153,600.00 - 207,800.00 USD annually