Role at a glance
- Salary
- $99.1K – $160K/yr
- Location
- Seattle, Washington, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- Experience in automating, deploying, and supporting infrastructure
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Role Summary
The Amazon Search operational excellence team builds software and automation to improve the availability and resilience of one of the largest search systems on the Internet. The team partners with Search organizations, develops tooling and self-service solutions, and responds to operational issues to improve service health.
What You'll Do
- Partner with teams across Search to improve their operational excellence posture, including onboarding and access workflows and...
- Automate repetitive operational work such as risk tracking, remediation of aging infrastructure, and SLA reporting.
- Develop and deploy tooling to advance operational excellence across Search.
- Review operational metrics, investigate SLO breaches, and drive fixes for cross-service issues.
- Own post-incident analysis and drive remediation so recurring problems do not return.
- Participate in a daytime on-call rotation and lead response and mitigation during large production events.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required
- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis
Preferred
- Experience with CI/CD pipelines build processes
- Experience leveraging and deploying GenAI based solutions for tooling and incident management
Original job description
Content provided by the employer
Original job description
Content provided by the employer
What you will work on:
Partner engagement: We work directly with other teams across Search to help improve their operational excellence posture, from onboarding and access workflows to modernizing aging systems.
Automating away toil: We find repetitive operational work, such as risk tracking, remediation of aging infrastructure, and SLA reporting, and replace it with automation and self-service tools, leveraging GenAI where appropriate.
Tooling: Develop and deploy tooling to advance operational excellence across Search.
Operational excellence: We review operational metrics, investigate SLO breaches, drive fixes for cross-service issues, and own post-incident analysis so the same problems do not come back.
On-call: The team shares a daytime on-call rotation, with handoffs between engineers in Japan and the US. When a large production event happens, on-call leads the response and drives quick mitigation.
Basic Qualifications
- Experience in automating, deploying, and supporting infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis
Preferred Qualifications
- Experience with CI/CD pipelines build processes- Experience leveraging and deploying GenAI based solutions for tooling and incident management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 99,100.00 - 160,000.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.