Senior Manager, Market Development

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role

Australia is one of PayPal’s largest markets. The next phase of growth will come from identifying opportunities across consumer, SMB, enterprise, partner and unbranded channels, then turning them into scalable playbooks.

In this build role, you will shape the value proposition, commercial model, partner and product pathway, go-to-market approach and operating model for growth opportunities. You will lead teams across Sales, Product, Marketing, Risk, Pricing, Legal, Finance and Operations, aligning goals, prioritising work and measuring outcomes. You will pilot ideas, scale initiatives and redirect effort when pilots do not deliver.

Success will be measured by lasting capabilities and impact you create beyond each initiative.

Meet our Team

You will join APAC’s Market Development & Channel Partnerships team, reporting to the Sr. Director and based in Australia. Partnering with Australian leaders, you will build scalable APAC capabilities.

Job Description:

Essential Responsibilities:

• Participate in complex problem resolution for sales development.
• Lead complex projects with diverse scope.
• Determine methods and procedures for new assignments.
• Implement initiatives resulting in global process improvements.
• Provide strategic direction and leadership to the sales development team.

Minimum Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Your way to impact

• You will find the cross-segment growth areas — identifying and sizing the opportunities in Australia that sit across consumer, SMB, enterprise, partner and unbranded channels rather than inside any one of them.
• You will design scalable playbooks — turning each priority growth area into a repeatable motion covering value proposition, commercial construct, partner and product path, go-to-market and operating model.
• You will pilot with intent — securing the investment, standing up time-boxed pilots with clear success criteria, and making evidence-based scale, iterate or stop calls.
• You will scale what works into long-term impact — building the enablement, governance and tooling that let the market run a proven playbook without you, and packaging it for reuse in other APAC markets.
• You will lead cross-functional teams without direct authority — setting shared goals and decision rights across Sales, Product, Marketing, Risk, Pricing, Legal, Finance and Operations, and holding the group to outcomes.

Your day-to-day

• Identify, size and prioritise cross-segment growth areas for Australia, building the business case and securing leadership alignment on where to invest
• Design end-to-end playbooks for each priority growth area: target segments and partners, value proposition, commercial construct and economics, product and integration path, risk and compliance approach, sales motion and demand generation
• Stand up and run pilots — define hypotheses, success criteria and instrumentation up front; secure the funding and cross-functional resourcing; run them to a decision point
• Make and defend scale / iterate / stop decisions on the evidence, and reallocate investment away from plays that do not clear the bar
• Scale proven playbooks into business-as-usual — build the enablement, tooling, templates, governance and operating rhythm that let market teams execute repeatably at volume
• Lead the cross-functional team behind each play: set shared goals, decision rights, sequencing and ways of working across Sales, Product GTM, Marketing, Risk, Pricing, Legal, Finance and Operations
• Negotiate the enabling-function commitments a playbook depends on — product and integration roadmap, pricing constructs, risk and compliance paths, servicing — including scope, sequencing, owners and dates
• Originate and lead the partnerships that a growth area requires, from first conversation through commercial terms, integration, launch and ramp
• Own the portfolio scorecard across pilots and scaled plays — pipeline, activation, TPV, revenue, unit economics and partner health; run root-cause analysis on deviations to plan
• Track competitive, regulatory and consumer-behaviour shifts in Australia (including scheme, BNPL, A2A and wallet dynamics) and feed them back into the growth-area portfolio
• Package and transfer proven playbooks to other APAC markets, and represent the work in regional and global forums with clear recommendations

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.