Bank of America

Bank of America

Posted via Workday

AML Refresh - Operations Professional MKTS

Posted Sep 4, 2026

Role at a glance

Salary
Not yet verified Check the description for pay details; an amount or pay period has not been verified.
Location
Chicago, United States
Employment
Full-time
Experience
Required Skills: 2+ years financial services experience, with at least one year of AML and/or KYC experience Highly developed business acumen for the review and management of detailed documentation. Documented experience performing in a process-oriented production environment that changes periodically Appropriately identify and escalate risk Expert experience with MS Office Suite (Excel/Word/Outlook/Access) Proven ability to work in a team environment multiple assignments simultaneously Proven ability to successfully meet tight deadlines while ensuring data accuracy and integrity Proven ability to work and execute with minimal supervision Desired Skills: Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

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Role Summary

AI-generated

This role provides analytical support in Global Markets Operations and supports global client AML/KYC refresh and the maintenance of client records. It conducts due diligence and reviews client documentation to verify refresh requirements against internal procedures and regulatory guidelines.

What You'll Do

  • Conduct CDD and ECDD for complex jurisdictions or client structures in accordance with internal policies, procedures, and regulatory...
  • Review refresh requirements for assigned jurisdictions and check their adequacy and accuracy before sending them to clients.
  • Coordinate with sales and client outreach teams to obtain and validate required documentation.
  • Review client documentation, vendor databases, and proprietary-system data to complete client refreshes.
  • Address KYC-related queries and requests, and participate in remediation and internal or external audits.

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Required: 2+ years of financial services experience, including at least one year of AML and/or KYC experience; documented experience in a periodically changing, process-oriented production environment; business acumen for reviewing detailed documentation; risk identification and escalation; expert MS Office Suite experience (Excel, Word, Outlook, Access); teamwork, managing multiple assignments simultaneously, meeting tight deadlines while maintaining data accuracy and integrity, and working with minimal supervision. Listed skills include data collection and entry, recording and organizing information, attention to detail, critical thinking, research, fraud and risk management, interpreting relevant laws, rules, and regulations, quality assurance, problem solving, adaptability, customer and client focus, prioritization, result orientation, and written communications.

Preferred

  • Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

Original job description

Content provided by the employer

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.

Line of Business Job Description:

Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records.

Responsibilities:

  • Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to more complex Jurisdictions and/or client structures.

  • Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.

  • Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements

  • Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to Ensure all refresh requirements are met

  • Ensure all jurisdictional regulatory requirements related to KYC are adhered to support business with KYC related queries and requests

  • Participate in remediation, internal/external Audits   

Required Skills:

  • 2+ years financial services experience, with at least one year of AML and/or KYC experience

  • Highly developed business acumen for the review and management of detailed documentation.

  • Documented experience performing in a process-oriented production environment that changes periodically

  • Appropriately identify and escalate risk

  • Expert experience with MS Office Suite (Excel/Word/Outlook/Access)

  • Proven ability to work in a team environment

  • multiple assignments simultaneously

  • Proven ability to successfully meet tight deadlines while ensuring data accuracy and integrity

  • Proven ability to work and execute with minimal supervision

Desired Skills:

  • Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience  

SKILLS:

• Data Collection and Entry

• Recording/Organizing Information

• Attention to Detail

• Critical Thinking

• Research

• Fraud Management

• Risk Management

• Interpret Relevant Laws, Rules, and Regulations

• Quality Assurance

• Problem Solving

• Adaptability

• Customer and Client Focus

• Prioritization

• Result Orientation

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information

Pay range

$60,000.00 - $130,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America

About the company

Bank of America

Large Enterprise

Bank of America is a leading multinational banking and financial services corporation based in the United States. With a broad range of services including consumer banking, investment banking, asset management, and wealth management, it serves millions of customers across the globe. The company is committed to innovation and sustainability, aiming to deliver a seamless banking experience while fostering economic growth in the communities it serves. Bank of America's diverse workforce and inclusive culture support its goal of providing exceptional financial solutions tailored to meet the needs of individuals and businesses alike.