Business Solutions Manager, Workforce Staffing

Join Amazon's Workforce Staffing Expansion team as an Expansions Manager, where you'll identify hiring constraints across Amazon and design innovative staffing solutions that enable business growth. This role combines strategic business development, executive stakeholder engagement, and solution design in a fast-paced, high-impact environment. You'll work directly with executive leadership outside of WFS to uncover hiring challenges and create tailored solutions focused on cost, speed, and quality. Partnering with solutions design teams, tech partners, and customer success teams, you'll ensure successful delivery. Your work will directly enable Amazon businesses to scale by removing hiring bottlenecks.

Key job responsibilities
Business Opportunity Identification & Executive Engagement: Engage with executive leadership across Amazon organizations to identify hiring constraints and business expansion opportunities. Conduct discovery sessions with senior stakeholders to understand hiring challenges, operational constraints, and growth objectives. Build trusted relationships with business leaders to position WFS as a strategic hiring partner. Navigate organizational complexity to drive consensus and act as the primary business contact throughout evaluation and commitment phases.

Solution Design & Feasibility Assessment: Design tailored hiring solutions using WFS products and services that address specific business needs with focus on cost optimization, speed to hire, and quality outcomes. Build comprehensive business cases including ROI analysis, implementation timelines, resource requirements, and risk mitigation strategies. Partner with internal solutions design teams, technical partners, and product teams to validate solution feasibility. Assess system capabilities, operational readiness, and technical constraints. Negotiate priorities and secure commitments across cross-functional teams to ensure solution viability before customer commitment.

Pipeline & Opportunity Management: Manage a portfolio of business opportunities across multiple lifecycle phases from discovery through commitment. Define and track key metrics for opportunity health, conversion rates, and business impact. Prioritize opportunities based on strategic value, feasibility, and organizational readiness.

About the team
The WFS Expansions team drives growth for WFS across Amazon. We identify hiring constraints and design staffing solutions that enable businesses to scale. Our team works directly with senior leaders across Amazon to solve complex hiring challenges. We combine business strategy, operational execution, and technical problem-solving to build the future of workforce staffing at Amazon. Our work directly impacts Amazon's ability to grow by removing hiring bottlenecks that constrain business operations.

Basic Qualifications

- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field
- 2+ years of experience managing teams or leading cross-functional initiatives

Preferred Qualifications

- 4+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience in program, project or product management, or leading product implementation
- Experience using data analysis to drive business decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 125,800.00 - 170,200.00 USD annually
USA, TN, Nashville - 113,300.00 - 160,000.00 USD annually
USA, TX, Austin - 125,800.00 - 170,200.00 USD annually
USA, VA, Arlington - 125,800.00 - 170,200.00 USD annually
USA, WA, Seattle - 125,800.00 - 170,200.00 USD annually