amazon

amazon

Posted via Amazon Jobs

Process Assistant

Posted Aug 3, 2026

Role at a glance

Salary
$25/hr
Location
Oakley, California, United States
Work arrangement
On-site
Employment
Full-time
Experience
1+ years of Microsoft Office products and applications experience
Education
High school or equivalent

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Role Summary

AI-generated

The Process Assistant supports the Area Manager and works across different fulfillment center areas. The role supports daily department management, associate performance, operational excellence, production, workflow, and workplace safety.

What You'll Do

  • Allocate labor, lead meetings, assign job duties, and communicate with internal and external suppliers.
  • Provide vacation coverage for Area Managers and follow up on policies and attendance tracking.
  • Track and report ATS/labor hours and associate performance.
  • Assist associates as a floor resource, provide training, and verify SOP compliance.
  • Review and update SOPs, support production duties, and help maintain a clean and organized work area.
  • Identify safety hazards, coach associates to work safely, participate in safety initiatives, and refer job injuries to the Area Manager.

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Required

  • 1+ years of Microsoft Office products and applications experience
  • High school or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  • Work 40 hours/week, and overtime as required

Preferred

  • Education beyond High School, and/or prior experience managing employees
  • Excellent interpersonal skills
  • Demonstrated problem solving skills and analytical skills
  • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
  • Experience with an FC kaizen or Shingi event
  • An awareness and willingness to use OE tools and techniques
  • Experience working in Problem Solve a plus
  • Leadership ability

Original job description

Content provided by the employer

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.

Key Job Elements:
- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Providing vacation coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS/labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to area manager

Basic Qualifications

- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required

Preferred Qualifications

- Education beyond High School, and/or prior experience managing employees
- Excellent interpersonal skills
- Demonstrated problem solving skills and analytical skills
- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
- Experience with an FC kaizen or Shingi event
- An awareness and willingness to use OE tools and techniques
- Experience working in Problem Solve a plus
- Leadership ability

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits.



USA, CA, OAKLEY - 25.00 - 25.00 USD hourly
amazon

About the company

amazon

Large Enterprise

Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.