Role at a glance
- Salary
- Not Disclosed
- Location
- Mumbai, India
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- B. Sc IT or a similar degree with 3 to 5 years of work experience in the similar role
- Education
- B. Sc IT or a similar degree
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Role Summary
The IT Operations Engineer supports employees by diagnosing and resolving issues that affect access to enterprise systems. The role maintains desktop, device, server, network, communication, and other IT services.
What You'll Do
- Support physical and virtual desktops, infrastructure components, communication systems, and end-user devices.
- Deploy and update enterprise desktop applications.
- Install, modify, and repair computer hardware and software, including servers, desktops, and printers.
- Support audio and visual technology systems and manage inventory and capacity.
- Troubleshoot, escalate, document, and resolve network and other IT issues through the JIRA ticketing system.
- Assist Facilities Management with desk and equipment moves.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
B. Sc IT or a similar degree and 3 to 5 years of work experience in a similar role. Knowledge of Windows and Mac operating systems; self-starter with prioritization skills, troubleshooting and diagnostic skills, and the ability to solve problems creatively and proactively.
Preferred
- Linux experience
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Operations Engineer at IMC:
You will collaborate with IMC employees throughout the organisation to diagnose, troubleshoot, and correct issues that interfere with access to critical enterprise systems. Daily responsibilities include implementation, maintenance and support for desktops, user devices, servers, and the network where applicable. You will be expected to provide excellent customer service and support in a fast paced and demanding environment. You’ll have a high level of autonomy and responsibility to provide an IT environment with the aim to exceed your user’s expectations.
Your Core Responsibilities:
- Support the physical and virtual desktop trading environment, core infra components like email and DNS, Directory Management, Cloud Technologies, phone & video communication systems and end user devices like tablets, mobile phones and laptops
- Oversee deployment and updates of the newest enterprise level technologies such as Adobe, Java, Microsoft, and other desktop applications
- Install, modify and repair computer hardware and software (including servers, desktop and printers).
- Support IMC’s state of the art Audio and Visual technology systems.
- Inventory and capacity management
- Troubleshoot, escalate and document computer network issues.
- Ensure timely and organized resolution of issues via JIRA ticketing system.
- Assist in-house Facilities Management with execution of desk and physical equipment moves
Your Skills and Experience:
- B. Sc IT or a similar degree with 3 to 5 years of work experience in the similar role
- Knowledge of Windows and Mac Operating Systems. Linux experience would be considered a plus
- You are a self-starter with sense of urgency and strong prioritization skills. Pro-active, pragmatic and will not shy away from getting your hands dirty
- Excellent trouble-shooting and diagnostic skills; ability to solve problems creatively and proactively. Have a desire to learn new skills and evolve as IMC introduces new technologies to the environment.
About Us
IMC is a research-driven trading firm where quantitative modeling, machine learning, and engineering shape how modern markets are traded. A stabilizing force in markets since 1989, we provide liquidity across trading venues, delivering the best outcome in value and risk management to investors. Using our own technology and capital, we build proprietary systems and algorithms that operate across global markets. Our researchers, traders, and engineers work as a collective, combining rapid experimentation, advanced infrastructure, and real-time feedback to turn insight into execution and execution into advantage.
About the company
IMC Trading
Large Enterprise
IMC Trading is a global proprietary trading firm that leverages technology and quantitative research to optimize trading strategies across a variety of asset classes, including equities, commodities, and derivatives. Founded in 1989 and headquartered in Amsterdam, IMC operates with a commitment to innovation and collaboration, fostering an environment where talented professionals can thrive. The firm is dedicated to responsible trading practices and actively engages in market-making to ensure liquidity and efficiency in financial markets worldwide. With a focus on continuous improvement and data-driven decision-making, IMC Trading is a leader in the fast-paced world of trading and investment.