New Technology Introduction Automation Controls Engineer , Global Central Reliability Team

Be the person who brings new automation to life. As an Automation Controls Engineer within the New Technology Introduction (NTI) team, you will be the primary controls subject matter expert for emerging automation and robotics — from autonomous mobile robots and robotic picking systems to next-generation sortation and material handling equipment. You’ll identify where new control systems fall short of network standards, work with development teams to find solutions, and update requirements and standards to prevent issues from recurring across the network. You will engage with engineering teams, vendors, and operations partners to represent RME requirements, provide input into revised designs, and evolve standards to keep pace with new technology types. You will balance operational needs with technical constraints, striving to develop robust control solutions while maintaining a strong focus on standards, scalability, and supportability. As the team scales, you’ll have the opportunity to shape controls standards that become the baseline for our global network and mentor future team members. You will be based in North America and travel to development sites across NA, with international travel as needed.

Key job responsibilities
What you'll do:
• Lead controls system design reviews for new automation and robotics technologies, identifying gaps against network standards and working with development teams to resolve them before deployment.
• Define and maintain control system standards, programming guidelines, and integration requirements — updating them as new technology types reveal gaps.
• Evaluate PLC, HMI, and SCADA implementations against network standards and safety requirements, providing RME input and recommending where standards need to evolve.
• Partner with engineering teams, vendors, and stakeholders to represent RME control system requirements during design, pilot, and full-scale rollout phases.
• Review electrical schematics, control panel designs, and network architectures, providing feedback and updating business requirements where gaps are systemic.
• Investigate control system failures to identify root causes, drive solutions with development teams, and update standards to prevent re-occurrence across the network.
• Monitor control system performance metrics, identify recurring issues, and drive improvements back into standards and readiness criteria.
• Identify where control system architectures are overly complex or inconsistent, and drive simplification through updated standards and common requirements.

A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

About the team
NTI (New Technology Integration) sits within Central RME, responsible for embedding maintainability, reliability, and total cost of ownership into new technologies before they reach the field. We ensure next-generation systems meet RME requirements from concept through deployment.

Our vision is to transform RME into a proactive engineering partner — influencing design decisions early so that when technology lands at a site, it comes with a clear maintenance playbook, trained technicians, spare parts, and a known cost profile.

We're a growing, globally distributed team supporting 113+ technology programs across robotics, sortation, and material handling, interfacing with Amazon Robotics, Applied Sciences, FTR, OneMHS, and GES.

Basic Qualifications

- Bachelor's degree or above in Electrical Engineering, Computer Engineering, Systems Engineering, or related fields
- 3+ years of experience with PLC programming (Allen-Bradley, Siemens, or similar platforms)
- 3+ years of automation controls engineering experience in manufacturing, logistics, automation, or industrial environments
- Experience designing and implementing control systems for complex automated equipment
- Experience managing programs across cross-functional teams and coordinating with engineering and operations

Preferred Qualifications

- 5+ years of working directly with engineering teams on technology development or integration projects.
- Professional Engineer (PE) license or relevant controls certifications (Rockwell, Siemens, etc.).
- Experience in some or all of the following areas: Automated conveyor systems or controls, robotics control systems, industrial networking (EtherNet/IP, PROFINET, Modbus), HMI/SCADA development, motion control systems, servo drives and VFDs, electrical and electronic principles, blueprint and electrical schematic reading, control panel design, industrial electrical, industrial controls, industrial electronics, industrial PC literacy, N.E.C.
- Experience introducing new and experimental robotic assets to operational environments.
- Technical understanding of: robotics system components/controls, HMI components, control network components, motion control, fieldbus protocols, safety-rated control systems, and standard electrical components.
- • Understanding of: 480V 3-phase, 110 VAC, and 24VDC systems and associated control requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 76,600.00 - 114,900.00 USD annually
USA, NY, New York - 84,300.00 - 126,400.00 USD annually
USA, TN, Nashville - 68,900.00 - 103,400.00 USD annually
USA, TX, Austin - 76,600.00 - 114,900.00 USD annually
USA, VA, Arlington - 76,600.00 - 114,900.00 USD annually
USA, WA, Bellevue - 82,700.00 - 114,900.00 USD annually