State Street

State Street

Posted via Workday

Alternative Ops Transfer Agency, Associate 2

Apply by Dec 30, 2026

Posted Sep 3, 2026

Role at a glance

Job function
Legal & Compliance Compliance & Regulatory Affairs
Salary
Not yet verified Check the description for pay details; an amount or pay period has not been verified.
Location
Toronto, Ontario, Canada
Work arrangement
On-site
Employment
Full-time
Experience
·         Minimum 2 years Finance/Fund Administration experience (preferable in an Investor Services/Transfer Agency department)
Education
Degree in Finance and/or Business-related area (minimum 2.2), or relevant working experience

Spotted an issue?

We’ll check it against the original posting.

Log in to report

Role Summary

AI-generated

The Associate 2 supports the Transfer Agency AML team by reviewing investor documentation and monitoring investor reviews against AML requirements. The role also handles client and investor communications, reporting, workflow coordination, and operational controls.

What You'll Do

  • Review investor documentation to ensure AML requirements are met in line with checklists, policies, and procedures.
  • Liaise with clients and investors to obtain documentation and respond to AML-related queries.
  • Monitor investor populations and review completion, and prepare AML logs and other client or internal reporting.
  • Escalate non-standard items and work with client managers to resolve operational issues and complaints.
  • Support client relationships, audits, regulatory meetings, and departmental improvement projects.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

AML financial-services experience; a degree in Finance and/or a business-related area (minimum 2.2) or relevant working experience; minimum 2 years of Finance/Fund Administration experience; understanding of AML legislation and regulations; proficiency in Microsoft Office applications, including Excel, PowerPoint, and PowerBI; ability to work to tight deadlines and multitask; strong organizational, analytical, communication, time-management, and client-service skills.

Preferred

  • Investor Services/Transfer Agency experience is preferable.
  • Knowledge of global AML policies and procedures is a plus.
  • Experience in client relationship management is a plus.

Original job description

Content provided by the employer

Who we are looking for
The ideal candidate should have AML financial service experience and the ability to manage multiple tasks in a fast-paced and dynamic environment.

The team you will be joining plays an important role in the overall success of the organization.

The role holder will be a strong contributor to maintaining high client satisfaction levels.

You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

 

Summary Of Key Functions

·         Completing reviews of investor documentation to ensure that AML requirements are satisfied in line with checklists, policies and procedures

·         Liaising with clients and investors to obtain required documentation

·         Responding to queries from investors and clients in relation to AML requirements

·         Escalating any non-standard items to client managers or team senior management

  • Actioning and monitoring of new/ongoing investor populations to ensure all reviews are completed in a timely fashion.
  • Routine Client Reporting – AML Logs, Client and other internal reporting of unauthorized/aged tracking of investors
  • Client Queries and Escalations – work closely with client manager in for assigned clients
  • Internal and client call attendance/support for assigned clients

 

What you will be responsible for

As an Associate II in the Transfer Agency AML Team, you will:

·         Responsible for ensuring assigned tasks are performed accurately and in a timely manner

·         Accountable for ensuring all controls and processes are properly followed in accordance with checklists, policies and procedures

·         Responsible for day to day operations of groups by managing workflows. 

·         Assist in management and development of strong client relationships, representing the Investor Services AML Team and State Street to clients

·         Have a strong understanding of the department’s AML policies and procedures

·         Contribute to operational, client, risk and AML audits as required

·         Be actively aware and partake in departmental projects to help drive the continuous improvements and efficiencies within the team and wider department

·         Work closely with client managers in resolving complex operational and customers complaints.

·         Collaborate with other business units internally ensuring clear and transparent communication within the team

·         Contribute to operational, client, risk and AML audits and regulatory meetings as required

 

What we value

These skills will help you succeed in this role

·         Taking Ownership and Initiative

·         Ensuring accuracy and quality – detail oriented

·         Strong organizational and analytical skills

·         Time management skills – ability to prioritize

·         Providing outstanding client service

·         Effective Communication

·         Fostering Collaboration and Teamwork

 

Education & Preferred Qualifications

·         Degree in Finance and/or Business-related area (minimum 2.2), or relevant working experience

·         Minimum 2 years Finance/Fund Administration experience (preferable in an Investor Services/Transfer Agency department)

·         Good understanding of relevant legislation/regulations surrounding AML standards. Knowledge of global AML policies and procedures will be a plus.

·         Proficient in Microsoft Office applications (Excel, PowerPoint, PowerBI, etc.)

·         Experience in working to tight deadlines, with an ability to multi-task and to work calmly under pressure

·         Experience in client relationship management will be a plus


About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

 

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

 

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$45,000 - $67,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.


About State Street


Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.


We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.


As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.


Discover more information on jobs at StateStreet.com/careers


Read our CEO Statement

State Street

About the company

State Street

Large Enterprise

State Street is a leading financial services and bank holding company, headquartered in Boston, Massachusetts. With a strong focus on investment management and servicing solutions, State Street supports institutional investors worldwide by providing services such as asset management, investment research, and trading. Renowned for its commitment to innovation and sustainability, State Street leverages advanced technology and data analytics to enhance investment strategies and customer experiences. The company prioritizes diversity and inclusion within its workforce, reflecting its dedication to fostering a dynamic and collaborative environment.