Role at a glance
- Salary
- Not Disclosed
- Location
- Singapore
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- Senior Level Bachelor’s Degree in Finance, Business Administration and Management, Information Technology, or Engineering or in lieu of a degree: 4 years of experience in payments or financial services. At least 2 years of experience in payments or financial services
- Education
- Bachelor’s Degree in Finance, Business Administration and Management, Information Technology, or Engineering or in lieu of a degree: 4...
- Visa support
- Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
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Role Summary
The Senior Account Executive onboards new participants and provides operational support to issuers, acquirers, processors, and network-to-network partners. The role supports semi-annual releases and analyzes transaction processing issues and acceptance complaints.
What You'll Do
- Onboard new participants and provide operational support to issuers, acquirers, processors, and network-to-network partners.
- Provide participant support and conduct necessary research.
- Manage and coordinate efforts for the semi-annual release process.
- Analyze end-to-end transaction processing and troubleshoot issues and acceptance complaints.
- Actively manage and escalate risk and customer-impacting issues to management.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Bachelor’s degree in Finance, Business Administration and Management, Information Technology, or Engineering, or 4 years of experience in payments or financial services in lieu of a degree; at least 2 years of experience in payments or financial services.
Required
- Bachelor’s degree in Finance, Business Administration and Management, Information Technology, or Engineering, or 4 years of experience...
- At least 2 years of experience in payments or financial services.
Preferred
- Prior experience supporting business development teams and onboarding new franchises.
- Technical aptitude related to payment systems networks, issuers, and processors.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
What You’ll Do
Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
What we’re looking for
Provides support to acquirers, network to network partners, issuers, and processors, and conducts necessary research.
Supports participants through the semi-annual release process by managing and coordinating efforts.
Analyzes end-to-end transaction processing, and troubleshoots issues and acceptance complaints.
Travels up to 10% of the time as required by the role.
Basic Qualifications
Bachelor’s Degree in Finance, Business Administration and Management, Information Technology, or Engineering or in lieu of a degree: 4 years of experience in payments or financial services.
At least 2 years of experience in payments or financial services
Preferred Qualification
Prior experience supporting business development teams and onboarding new franchises.
Technical aptitude related to payment systems networks, issuers, and processors.
Capital One will consider sponsoring a new qualified applicant for employment
authorization for this position
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities.
About the company
Capital One
Large Enterprise
Capital One is a prominent financial services company headquartered in McLean, Virginia, specializing in credit cards, banking, auto loans, and savings accounts. Established in 1994, the company has grown to become one of the largest issuers of credit cards in the United States, known for its innovative approach to banking and commitment to customer service. Capital One leverages technology and data analysis to enhance financial solutions, making banking easier and more accessible for its diverse customer base. With a strong focus on inclusion and community engagement, Capital One offers various opportunities for students and recent graduates to launch their careers in finance and technology.