Tempus AI

Tempus AI

Posted via Workday

Process Manager, Lab Operations

Posted Sep 3, 2026

Role at a glance

Salary
Not Disclosed
Location
Chicago, United States
Work arrangement
On-site
Employment
Full-time
Education
Bachelor's

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About the role

Original posting provided by Tempus AI

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Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Process Manager who will work with cross-functional teams to support new assay launches and process improvement projects across our clinical testing business.

Key Responsibilities:

  • Develop a deep understanding of lab systems and workflows, utilized across the testing pipeline. 

  • Lead user acceptance testing (UAT) and help coordinate launch activities for internal tools and clinical tests.

  • Collect and document business and technical needs for software tools and operational procedures.

  • Work closely with engineering and product teams and provide input in the scoping and building of requirements, in support of internal operations and test delivery.

  • Assist in project tracking and status reporting, including timelines, and stakeholder communication.

  • Investigate product and process issues, perform root cause analysis, assess impact of the issue and escalate to leadership.

  • Other duties as assigned

Qualifications:

  • Bachelor’s degree required 

  • 3+ years of relevant experience

  • Excellent communication skills

  • Comfortable working in a fast-paced, dynamic environment and adapting to shifting priorities.

  • Tech-savvy and comfortable learning and integrating new forms of technology with a steep ramp-up period

  • Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy

  • Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks

Chicago: $55,000-$70,000

The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Tempus AI

About the company

Tempus AI

Large Enterprise

Tempus AI is a cutting-edge technology company specializing in artificial intelligence solutions for healthcare. By harnessing advanced machine learning algorithms, Tempus AI aims to enhance patient outcomes through data-driven insights and personalized treatment plans. The company collaborates with medical professionals and researchers to bridge the gap between clinical data and actionable intelligence, thereby transforming the way healthcare is delivered and understood. With a commitment to innovation and excellence, Tempus AI is at the forefront of revolutionizing healthcare through technology.