Role at a glance
- Salary
- $167.8K – $227K/yr
- Location
- Dallas, Texas, United States Redmond, Washington, United States
- Work arrangement
- On-site
- Employment
- Full-time
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Role Summary
The role is part of the Database Engineering Team for RDS and Aurora PostgreSQL, which builds, improves, and manages PostgreSQL as a fully managed database service. The engineer works across the full product cycle with developers, product and program managers, customers, and the open-source community to improve service capabilities, performance, and reliability.
What You'll Do
- Work closely with customers to understand challenges, solve issues during critical escalations, and teach best practices.
- Bring customer learnings into the engineering process to design new features and plan end-to-end test scenarios.
- Drive feature enhancements, resolve root causes of issues, and improve the performance of the managed database service.
- Interact with the open-source community through forums, conferences, and feature or bug-fix code submissions.
- Create metrics, implement automation, and improve software architecture and engineering efficiencies.
- Participate in design discussions, code reviews, and communication with internal and external stakeholders.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required
- Experience in Postgres, or experience working with customers with a passion for delivering exceptional service and experience troubleshooting and debugging technical systems
- At least 10 years of experience with PostgreSQL
- At least 5 years operating PostgreSQL systems
Preferred
- Experience running an effective operational excellence program
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Our team’s (the Database Engineering Team for RDS and Aurora PostgreSQL) mission is to build, improve and manage PostgreSQL as a fully managed database service. This is not a typical DBA or DBE role where you manage databases for specific customers.
Instead, you are an integral part of the core database engineering team as you will work closely with developers and product and program managers. You will engage and contribute in the full product cycle: feature brainstorming, design, implementation, validation and customer escalation.
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services
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Key job responsibilities
- You work closely with our customers to understand their challenges, solve issues during critical escalations, and teach best practices.
- You, acting as the “voice of the customer”, bring learnings to the engineering process to design new features and plan end-to-end test scenarios. By shaping the direction of the RDS service, you make it easier to understand how our service is used by customers, including database developers and administrators.
- You will actively drive feature enhancements, permanently resolve the root causes of issues, and improve the performance of our managed database service.
- You are viewed as the ultimate subject matter expertise for all things databases as your work will be highly sought by the development team, the support team, the account team and customers directly.
- You will interact with the open-source community via forums, conferences and feature or bug-fix code submissions.
- You will extend your knowledge to other database engines and not limited to PostgreSQL.
A day in the life
As you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects.
You’ll also:
- Build high-impact solutions to deliver to our large customer base.
- Participate in design discussions, code review, and communicate with internal and external stakeholders.
- Work cross-functionally to help drive business decisions with your technical input.
- Work in a startup-like development environment, where you’re always working on the most important stuff.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Experience in Postgres, or experience working with customers with a passion for delivering exceptional service and experience troubleshooting and debugging technical systems- At least 10 years of experience with PostgreSQL
- At least 5 years operating PostgreSQL systems
Preferred Qualifications
- Experience running an effective operational excellence programAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, East Palo Alto - 167,800.00 - 227,000.00 USD annually
USA, TX, Dallas - 145,900.00 - 197,400.00 USD annually
USA, WA, Redmond - 145,900.00 - 197,400.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.