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Posted via Amazon Jobs

Site Leader, NAGFC

Posted Sep 3, 2026

Role at a glance

Job function
Supply Chain, Procurement & Trade Warehousing & Fulfillment
Salary
Not yet verified Check the description for pay details; an amount or pay period has not been verified.
Location
New York, New York, United States
Work arrangement
On-site
Employment
Full-time
Experience
7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Prior experience with performance metrics, process improvement and Lean techniques - Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
Education
Bachelor's degree or equivalent

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Role Summary

AI-generated

The Site Leader is responsible for budgetary, people development, and operations objectives at a fulfillment center. The role leads Operations and Area Managers and oversees the safety, quality, performance, and customer experience of an inbound or outbound function.

What You'll Do

  • Lead, coach, and mentor Operations and Area Managers, set expectations, assess performance, and support employee relations and...
  • Oversee safety, quality, performance, and customer experience for inbound or outbound operations.
  • Drive quality, process-change, and Lean initiatives to meet business plans.
  • Develop functional-area improvement plans and encourage Operations and Area Managers to contribute ideas.
  • Share best practices across departments, shifts, and the network.
  • Coordinate with HR, Finance, Facilities, Safety, IT, and other operations managers to secure and provide support and resources for...

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Required

  • Bachelor's degree or equivalent
  • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
  • Prior experience with performance metrics, process improvement and Lean techniques
  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations

Preferred

  • Bachelor's degree or above in mechanical engineering, electrical engineering, material science, physics or equivalent, or a MS degree and experience implementing pragmatic operations solutions to solve problems such as the scheduling,...

Original job description

Content provided by the employer

Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site.. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction and distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

- Bachelor's degree or equivalent
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations

Preferred Qualifications

- Ability to handle changing priorities and use good judgment in stressful situations Interest in long-term career development through assignments in multiple FCs across the nation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- Bachelor's degree or above in mechanical engineering, electrical engineering, material science, physics or equivalent, or a MS degree and experience implementing pragmatic operations solutions to solve problems such as the scheduling, routing, assignment, facility location, or lot-sizing problem

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, NY, New York - 148,500.00 - 200,900.00 USD annually
amazon

About the company

amazon

Large Enterprise

Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.