Role at a glance
- Salary
- Not yet verified Check the description for pay details; an amount or pay period has not been verified.
- Location
- Austin, Texas, United States Nashville, Tennessee, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- Senior Level 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - 5+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience, or Bachelor's degree - Experience building and scaling operational mechanisms (WBRs, dashboards, escalation frameworks)
- Education
- 5+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience, or Bachelor's degree
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Role Summary
The Senior Program Manager leads fleet expansion programs for Amazon's last-mile delivery network, from strategy development through execution. The role manages vehicle and infrastructure expansion, pilot programs, and cross-functional coordination to support scaling.
What You'll Do
- Develop fleet expansion strategies, multi-year roadmaps, and business cases.
- Lead pilots for new vehicle types, operational models, and vendor partnerships; analyze results to inform scaling decisions.
- Coordinate with product, operations, procurement, Delivery Service Partner, safety, compliance, and real estate teams on launches and...
- Identify fleet infrastructure gaps and develop processes, systems, and standards to support operations across regions and vehicle types.
- Track program metrics, timelines, budgets, risks, and outcomes, and provide status updates and recommendations to leadership.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 5+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience, or Bachelor's degree
- Experience building and scaling operational mechanisms (WBRs, dashboards, escalation frameworks)
Preferred
- Experience in fleet management, transportation, or last-mile logistics specifically
- Experience with capacity planning models or demand forecasting
- MBA or Master's degree in supply chain, operations research, or related quantitative field
- Experience influencing cross-functional teams without direct authority in a matrixed organization
- Proficiency in SQL and data visualization tools (QuickSight, Tableau)
Original job description
Content provided by the employer
Original job description
Content provided by the employer
We are seeking a Sr. Program Manager to lead fleet expansion initiatives that enable Amazon's last-mile delivery network to scale efficiently and sustainably. This role requires a strategic operator who can own end-to-end expansion programs from concept through execution, balancing innovation with operational excellence. You will develop expansion strategies, manage pilot programs, build partnerships with external vendors, and coordinate across multiple internal teams to deliver vehicles and infrastructure that meet growing delivery demand. Success in this role requires strong analytical skills, cross-functional leadership, and the ability to drive results in ambiguous, fast-paced environments.
Key job responsibilities
Fleet Expansion Strategy & Execution
-Own expansion strategy and execution for assigned fleet segments, including vehicle selection, vendor partnerships, and operational readiness
-Develop multi-year expansion roadmaps that align with business growth projections and strategic priorities
-Build business cases that evaluate market readiness, infrastructure requirements, financial impact, and customer experience
-Define success metrics for new programs and track performance against targets
-Identify and mitigate risks to program timelines, budgets, and outcomes
Pilot Program Management
-Lead pilot programs to evaluate new vehicle types, operational models, and vendor partnerships
-Coordinate across product, operations, procurement, and Delivery Service Partner (DSP) teams to ensure successful launches
-Analyze pilot performance data to inform expansion decisions and scaling strategies
-Manage pilot timelines, budgets, and stakeholder expectations
-Document lessons learned and best practices for future programs
Cross-Functional Leadership
-Partner with procurement teams on vehicle sourcing, vendor negotiations, and contract management
-Collaborate with operations teams to ensure fleet readiness and DSP enablement
-Work with safety and compliance teams to meet regulatory requirements and establish safety standards
-Coordinate with real estate teams on parking capacity and infrastructure needs
-Provide strategic guidance to leadership on expansion opportunities, risks, and trade-offs
Ecosystem Development
-Identify infrastructure gaps that prevent fleet scaling and develop solutions to address them
-Build processes, systems, and tools that enable efficient fleet operations
-Partner with technology teams to automate manual processes and improve data visibility
-Establish standards and best practices that can scale across regions and vehicle types
Stakeholder Communication
-Ensure leadership visibility into program status, risks, and opportunities through regular updates and business reviews
-Present business cases and recommendations to senior leadership for decision-making
-Manage stakeholder expectations and align cross-functional teams on priorities
-Document program details and decisions for organizational knowledge sharing
A day in the life
Your day will be a dynamic blend of strategic planning, pilot program management, and cross-functional collaboration. You'll analyze expansion performance data, build business cases for new vehicle types or markets, and partner with operations and procurement teams to solve complex scaling challenges. From building a cohesive fleet strategy and evaluating pilot results to developing fleet ecosystem solutions that enable growth, you'll be the critical link ensuring Amazon's fleet expands efficiently to meet customer demand while advancing sustainability goals.
About the team
The Fleet Expansion team enables Amazon's last-mile delivery network to scale by developing vehicle strategies, managing pilots, and building fleet ecosystems. We work at the intersection of supply chain, operations, and innovation, partnering with internal teams and external vendors to improve customer experience, reduce costs, and advance sustainability. Our team operates with high autonomy, thinks big about delivery's future, and delivers results in ambiguous environments. We value diverse perspectives, bold ideas, and collaborative problem-solving.
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 5+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience, or Bachelor's degree
- Experience building and scaling operational mechanisms (WBRs, dashboards, escalation frameworks)
- Experience with capacity planning models or demand forecasting
- MBA or Master's degree in supply chain, operations research, or related quantitative field
- Experience influencing cross-functional teams without direct authority in a matrixed organization
- Proficiency in SQL and data visualization tools (QuickSight, Tableau)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, TX, Austin - 115,600.00 - 160,000.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually
Key job responsibilities
Fleet Expansion Strategy & Execution
-Own expansion strategy and execution for assigned fleet segments, including vehicle selection, vendor partnerships, and operational readiness
-Develop multi-year expansion roadmaps that align with business growth projections and strategic priorities
-Build business cases that evaluate market readiness, infrastructure requirements, financial impact, and customer experience
-Define success metrics for new programs and track performance against targets
-Identify and mitigate risks to program timelines, budgets, and outcomes
Pilot Program Management
-Lead pilot programs to evaluate new vehicle types, operational models, and vendor partnerships
-Coordinate across product, operations, procurement, and Delivery Service Partner (DSP) teams to ensure successful launches
-Analyze pilot performance data to inform expansion decisions and scaling strategies
-Manage pilot timelines, budgets, and stakeholder expectations
-Document lessons learned and best practices for future programs
Cross-Functional Leadership
-Partner with procurement teams on vehicle sourcing, vendor negotiations, and contract management
-Collaborate with operations teams to ensure fleet readiness and DSP enablement
-Work with safety and compliance teams to meet regulatory requirements and establish safety standards
-Coordinate with real estate teams on parking capacity and infrastructure needs
-Provide strategic guidance to leadership on expansion opportunities, risks, and trade-offs
Ecosystem Development
-Identify infrastructure gaps that prevent fleet scaling and develop solutions to address them
-Build processes, systems, and tools that enable efficient fleet operations
-Partner with technology teams to automate manual processes and improve data visibility
-Establish standards and best practices that can scale across regions and vehicle types
Stakeholder Communication
-Ensure leadership visibility into program status, risks, and opportunities through regular updates and business reviews
-Present business cases and recommendations to senior leadership for decision-making
-Manage stakeholder expectations and align cross-functional teams on priorities
-Document program details and decisions for organizational knowledge sharing
A day in the life
Your day will be a dynamic blend of strategic planning, pilot program management, and cross-functional collaboration. You'll analyze expansion performance data, build business cases for new vehicle types or markets, and partner with operations and procurement teams to solve complex scaling challenges. From building a cohesive fleet strategy and evaluating pilot results to developing fleet ecosystem solutions that enable growth, you'll be the critical link ensuring Amazon's fleet expands efficiently to meet customer demand while advancing sustainability goals.
About the team
The Fleet Expansion team enables Amazon's last-mile delivery network to scale by developing vehicle strategies, managing pilots, and building fleet ecosystems. We work at the intersection of supply chain, operations, and innovation, partnering with internal teams and external vendors to improve customer experience, reduce costs, and advance sustainability. Our team operates with high autonomy, thinks big about delivery's future, and delivers results in ambiguous environments. We value diverse perspectives, bold ideas, and collaborative problem-solving.
Basic Qualifications
- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 5+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience, or Bachelor's degree
- Experience building and scaling operational mechanisms (WBRs, dashboards, escalation frameworks)
Preferred Qualifications
- Experience in fleet management, transportation, or last-mile logistics specifically- Experience with capacity planning models or demand forecasting
- MBA or Master's degree in supply chain, operations research, or related quantitative field
- Experience influencing cross-functional teams without direct authority in a matrixed organization
- Proficiency in SQL and data visualization tools (QuickSight, Tableau)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, TX, Austin - 115,600.00 - 160,000.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.