Data Center Chief Engineer

Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site’s Data Center Facility Manager, interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

Chief Engineer will be responsible for managing small-to-medium large impact projects from conception to completion. These projects can involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

The Chief Engineer directs, trains and supports EOT’s in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Key job responsibilities
• Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
• Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardized risk assessment protocols.
• Enabling the operations organization to delivering 100% uptime on all customer supporting infrastructure
• Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission-critical infrastructure
• Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers
• Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class-leading performance
• The successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction & commissioning activities by contracted providers
• Ensuring organizational capability to react & respond appropriately to any potential customer impacting event on any component of electrical or mechanical infrastructure.
• Elevating capabilities of site chief engineers and EOT’s, establish training requirements, coordinate operational readiness testing (LLT, MOT, CCT), LSE/CSE drill & CST programs.

Physical Requirements:
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
• Coordinate body movements when using tools or equipment
• Reach and stretch to position equipment and fixtures while maintaining balance
• Bend or twist the body into unusual positions while working
• Perform physical tasks all day without becoming overly tired
• Use hands to manipulate small wires and objects
• Push or pull heavy objects into position
• Work in a noisy environment
• Work at depths, such as under raised floors

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications

- 5+ years of facilities management experience
- Experience managing medium to large-scale projects
- Experience reading and writing procedures, technical documents, and engineering drawings
- 5+ years of administrative experience including Microsoft Office products experience

Preferred Qualifications

- Associates or higher in engineering field or mechanical or electrical trades
- Operating engineering licenses such as DC II, DC III, or equivalent Stationary Engineering or Building Engineering License Electrical or mechanical Journeyman License CFC license NFPA 70E
- PMP, Lean Six Sigma, or equivalent certifications
- Training-lead informal training
- Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, PA, BERWICK - 139,300.00 - 208,000.00 USD annually