Role at a glance
- Job function
-
AI & Data MLOps & ML Infrastructure
- Salary
- $148.7K – $201.2K/yr
- Location
- Seattle, Washington, United States
- Work arrangement
- On-site
- Employment
- Full-time
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Role Summary
This role owns the roadmap for process transformation within AWS Infrastructure Services, including planning automation, proactive alarming, performance improvement, and applying AI to identify complex patterns and recommend solutions. The role works cross-functionally with operations, business, finance, technology, product management, engineering, and other stakeholders to launch solutions and deliver customer-facing programs.
What You'll Do
- Manage cross-team and cross-organization delivery of long-term customer-facing programs
- Work with product management and engineering teams to identify technical requirements, limitations, and bottlenecks
- Build, integrate, and maintain reporting, and implement new reporting where required
- Collaborate with stakeholders to define and deliver milestones, anticipate bottlenecks, manage escalations, and coordinate events
- Implement or enable continuous improvement cycles in macro team processes
- Develop, own, and report on program goals, performance, efficacy, and efficiency
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 3+ years of software development experience
Preferred
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Original job description
Content provided by the employer
Original job description
Content provided by the employer
You’ll join a diverse team of technical infrastructure program managers, software engineers, data specialists, supply chain specialists, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for planning and execution while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
In this team you will own the roadmap to drive disruptive change to our current processes including planning automation, proactive alarming, and mechanisms to drive performance improvement. With vast amounts of data spanning many domains, our space is the perfect place to apply AI to identify complex patterns and recommend solutions. This role will be instrumental in driving this transformation within the team. You will pioneer these efforts, working cross functionally with operations, business, finance, and technology teams to launch new solutions. Success requires exceptional judgment, a builder’s mindset, and the ability to influence at all levels—from front-line planners to VP- and SVP-level business owners.
Key job responsibilities
• Manage cross-team and cross-organization delivery of long-term customer-facing programs
• Work with the product management and engineering team to identify technical requirements, limitations, and bottlenecks
• Build, integrate, and maintain reporting for areas of responsibility within existing reporting schemes and mechanisms. Where required, implement new reporting.
• Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs Plan and coordinate events including facilitation and action item management.
• Implement or enable virtuous continuous improvement cycles in macro team processes.
• Develop, Own, and report on: program goals, performance, efficacy and efficiency to a variety of stakeholders across different technical domains and at varying cadences (weekly / monthly / quarterly) for area of responsibility.
Basic Qualifications
- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 3+ years of software development experience
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.