Role at a glance
- Job function
-
Design Digital Product Design (UX/UI)
- Salary
- Not Disclosed
- Location
- San Francisco, California, United States Culver City, California, United States
- Work arrangement
- On-site
- Employment
- Full-time
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Qualifications
Required
- 8+ years of design experience
- Have an available online portfolio
- 5+ years of experience in UX design for consumer facing products
- Degree in UX Design, Animation, Fine Arts, Cognitive Psychology, HCI, or related field
Preferred
- Experience leading complex, multi-platform design projects (mobile, desktop, TV) that span multiple disciplines and departments, navigating ambiguity while managing your own work, timelines, and tradeoffs independently
- Experience directly contributing to design system frameworks and defining visual, IA, and interaction patterns that scale across a product suite
- Experience designing for LLM-enabled, AI-driven, or multimodal customer experiences, with proficiency in industry-standard design tools (e.g., Figma) and AI-assisted prototyping methods
- Experience integrating qualitative and quantitative data into design decisions and iterations, including conducting usability studies, user research, and journey mapping
- Proven ability to present strategic design rationale clearly and persuasively to senior stakeholders across product, engineering, and business teams
- Relentless desire for innovation, balanced with business needs and customer expectations, and a deep passion for defining the future of audio entertainment experiences
About the role
Original posting provided by amazon
Key job responsibilities
• Own complex visual design projects end to end, from customer research and early concept through evaluation and delivery, effectively communicating design strategies and interaction behaviors throughout the process.
• Develop high-level customer experience strategy for both the near and long term, navigating ambiguity and bringing clarity to design decision-making through your work.
• Partner closely with other designers across Amazon Music to elevate the craft and raise the quality bar for what we ship.
• Develop and refine visual design, IA, and interaction patterns that drive coherence within each surface and across our full suite of experiences, leveraging customer research and frameworks like Jobs to Be Done.
• Contribute to and evolve a central design system and its application across touch, mouse & keyboard, and remote-specific features.
• Work with cross-functional teams, including product, engineering, research, data analysis, and conversation design, to define requirements, assess features, and optimize experiences.
• Present design work to the UX team, product team, engineering team, leaders, and partner organizations for review and feedback.
• Proactively manage your own work queue, time, and expectations, communicating needs and tradeoffs when priorities shift.
A day in the life
You will own large, complex visual design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight millions of fans worldwide. This role sits at the intersection of elevating craft and driving coherence: you'll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, and interaction patterns that raise the bar for the team. Through those partnerships, you'll help ensure each surface and our full suite of experiences feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Working from high-level requirements, you'll define design flows, interactions, and content strategies in collaboration with business leaders, engineers, and product managers. To be successful, you must be a strong craftsperson and critical, inventive thinker with clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a music fan is a big plus.
About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.
Basic Qualifications
- 8+ years of design experience- Have an available online portfolio
- 5+ years of experience in UX design for consumer facing products
- Degree in UX Design, Animation, Fine Arts, Cognitive Psychology, HCI, or related field
Preferred Qualifications
- Experience leading complex, multi-platform design projects (mobile, desktop, TV) that span multiple disciplines and departments, navigating ambiguity while managing your own work, timelines, and tradeoffs independently- Experience directly contributing to design system frameworks and defining visual, IA, and interaction patterns that scale across a product suite
- Experience designing for LLM-enabled, AI-driven, or multimodal customer experiences, with proficiency in industry-standard design tools (e.g., Figma) and AI-assisted prototyping methods
- Experience integrating qualitative and quantitative data into design decisions and iterations, including conducting usability studies, user research, and journey mapping
- Proven ability to present strategic design rationale clearly and persuasively to senior stakeholders across product, engineering, and business teams
- Relentless desire for innovation, balanced with business needs and customer expectations, and a deep passion for defining the future of audio entertainment experiences
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Culver City - 137,800.00 - 186,400.00 USD annually
USA, CA, San Francisco - 151,600.00 - 205,000.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.