Supply Chain Manager, InfraOps Planning & Sourcing

Every time someone streams a movie, runs a machine learning model, or spins up a server — that's powered by physical hardware in an AWS data center. When that hardware breaks, someone needs to make sure the right replacement part is already there, ready to go. That someone is you.

AWS Infrastructure Services (AIS) Supply Chain manages the end-to-end supply chain for server racks, frontier outposts, networking, and power and cooling equipment across AWS data centers worldwide. We deliver capacity based on new technology — when and where it's needed — while maintaining a fair, equitable, safe, and sustainable approach to sourcing.

We're looking for a Supply Chain Manager who can think beyond day-to-day order management and take ownership of how we keep an entire region stocked, balanced, and ready. This isn't a "check the box and pass it along" role — you'll be the person who sees patterns across hundreds of sites, figures out why something keeps going wrong, and builds the fix.

Key job responsibilities
- Keep the region healthy. Monitor hardware availability across the Americas, identify root causes when things go wrong, and build action plans that fix problems at their source.

- Balance the network. Analyze inventory positions and demand trends across sites. When one location has too much and another too little, you drive the rebalancing.

- Own delivery performance. You'll track whether parts are arriving on time, dig into exceptions, and work with logistics partners to improve delivery windows and carrier compliance.

- Manage inventory accuracy. You'll ensure what's in the system matches what's on the shelf — monitoring storage locations, cycle counts, and material flows between warehouses and data centers.

- Bring new sites online. When we open a new data center, you'll own the spares readiness plan — making sure the right parts are in place before the first server goes live.

- Drive improvement projects. You'll lead initiatives that make our planning processes smarter, faster, and more automated. If you see something broken, you own fixing it.

- Communicate to leadership. Translate complex supply chain data into clear recommendations for senior leaders — influencing where we invest and how we prioritize.

A day in the life
You start by checking regional health — are parts flowing on time? Any stockouts building? From there, you might jump on a call with logistics to work a delivery issue, coordinate an inventory move between sites, or dig into a trend where the same component keeps running short. Some days you're managing an escalation; others you're leading a process improvement project. You'll also partner with engineering on automation ideas or mentor teammates on complex inventory problems. No two days look the same, but you're always making the system smarter.

About the team
Our mission is simple: make sure AWS data centers never run out of the parts they need to stay online. We're a tight-knit group of planners who each own a region and partner with logistics, operations, and procurement daily. Your customers are the data center technicians who rely on you to have the right part ready when hardware fails — and your success means millions of AWS customers experience zero disruption. We move fast, we're data-driven, and we give each other autonomy. If you like solving puzzles, building better systems, and seeing direct impact, you'll fit right in.

Basic Qualifications

- Bachelor's degree in Supply Chain, Business, Engineering, Finance, or a related technical field
- 4+ years of procurement, supply chain, inventory management, contract management, lease administration or operations experience
- Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, including coaching of junior staff
- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)

Preferred Qualifications

- 4+ years of program, project, product management, or leading a product implementation process experience
- Experience in program, project, product management, or leading a product implementation process
- Experience in data centers, infrastructure service providers, or related technology companies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 79,500.00 - 139,100.00 USD annually