Strategic Account Representative

Do you want to be part of AWS Strategic Accounts, the segment responsible for helping our largest, most complex customers achieve their business outcomes? Do you want to go deep and wide within one customer? Do you have breadth and depth of account management experience working with large and complex customers, as well as the sales and technical acumen to drive adoption of cloud services and AI at multiple levels? Can you manage and orchestrate account team resources to drive scale and velocity across customer engagements? Are you an experienced AI "builder", working with IDEs, using AI coding assistants, and understanding how agentic platforms deliver customer value? If so, we want to hear from you.

Key job responsibilities
Strategic Accounts is growing its account management teams in Seattle. Strategic Account Representatives work on behalf of the account team developing new relationships and workloads in business units and lines-of-business. The ideal candidate will possess sales and technical capabilities to advise customers on AWS solutions, grow usage, and maintain relationships. This includes a deep understanding of AI and agentic platforms, and the ability to articulate how AI capabilities translate to business outcomes. You will own the full sales cycle working cross-functionally with the extended team, translating technical concepts into language that resonates with executive decision-makers and knowing when to bring in the right expert at the right moment.

A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 3+ years of direct field experience selling software, AI, or cloud solutions experience
- Experience with Data & AI-driven customer engagement solutions
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Communicating technical concepts to customers and internal stakeholders
- The ability to operate independently in a fast-paced, ambiguous environment
- A proven ability to orchestrate multi-stakeholder deals — internally and externally — with exceptional communication, follow-through, and discipline
- A proven track record of consistently surpassing sales targets within a technical sales environment.
- Willingness to travel ~25%
- A Bachelor's degree or equivalent experience in technology sales

Preferred Qualifications

- Experience leading horizontal or cross-account initiatives
- Gathering, distilling, and processing complex market intelligence
- Strong technical selling skills including the ability to explain AI models, agentic platforms, and solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 92,400.00 - 160,000.00 USD annually