Equipment Maintenance Manager, Amazon Leo

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

We're looking for a Maintenance Manager with a proven track record of delivering equipment uptime, reliability, and excellent maintenance execution in a high-tech manufacturing environment. This position will lead and direct production maintenance operations at SEA99 and satellite shipping systems at DWS5, ensuring maximum equipment availability and performance through disciplined preventive/predictive maintenance programs, rigorous metric tracking, and continuous improvement. The ideal candidate thrives in a fast-paced production setting and brings a hands-on leadership style focused on team development, operational consistency, and driving results.

Key job responsibilities
-Develop and implement comprehensive maintenance strategies to optimize equipment reliability and minimize production downtime
-Lead maintenance supervisors, engineers, leads, and technicians in troubleshooting complex equipment issues and implementing sustainable solutions
-Establish and manage preventive and predictive maintenance programs
-Drive root cause analysis programs and implement corrective actions to prevent recurring equipment failures
-Optimize spare parts inventory management and maintenance resource allocation
-Develop and track maintenance KPIs including MTTR, MTBF, and OEE
-Create and manage maintenance budgets including labor, parts, and contractor costs (CAPEX and OPEX)
-Partner with production teams to coordinate maintenance activities with production schedules
-Lead maintenance improvement projects to enhance equipment reliability and reduce maintenance costs
-Develop and maintain SOPs, JHAs, and task lists for all maintenance activities
-Manage third-party vendor relationships and service contracts
-Ensure compliance with safety protocols including LOTO, arc flash, and confined space programs
-Own maintenance of gator cage satellite shipping systems at DWS5 as the sole LMG presence at that site
-Prepare and deliver weekly and monthly maintenance performance reports for leadership review (WBR/MBR)
-Track and analyze maintenance metrics on a weekly and monthly cadence to identify trends, drive accountability, and inform resource decisions

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

- Experience in vendor management
- Minimum 5+ years of experience in critical Electrical and Mechanical maintenance, critical infrastructure and/or manufacturing maintenance with progressive leadership responsibility
- 2+ years of experience directly supervising or leading technical maintenance teams
- Demonstrated career progression showing increasing scope, team size, and operational ownership
- Strong background in reliability-centered maintenance (RCM) principles and leading RCFA investigations
- Experience with CMMS implementation, and maintenance planning tools
- Proven track record of implementing successful maintenance improvement programs
- Experience with weekly and monthly metric reporting, including building dashboards and tracking KPIs (MTTR, MTBF, OEE, PM compliance, equipment availability)
- Understanding of mechanical, electrical, and control systems
- Knowledge of safety systems and lock-out/tag-out procedures
- Strong project management and planning abilities
- Proven ability to manage multiple priorities in a fast-paced environment
- Ability to access equipment in various positions (climbing, bending, reaching)
- Capability to respond to emergency maintenance situations
- Must be able to wear required PPE

Preferred Qualifications

- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA
- Experience owning the operation of a mission-critical team or product
- Experience with large-scale technical operations or large-scale compute farms
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Amazon RME Leadership experience (2+ years)
- Experience supporting high-rate manufacturing or fulfillment operations
- Background in automation systems and PLC programming
- Experience in predictive maintenance technologies (vibration analysis, thermography, oil analysis)
- Experience in Electro-dynamic shaker systems
- Experience in Vibration control systems
- Experience in Acoustic chamber operations
- Experience in Thermal vacuum chamber operations
- Experience in LN2 and GN2 systems (Liquid Nitrogen)
- Experience in HALT/HASS chamber operations
- Experience in High/Ultra-high vacuum chamber operations
- Experience in Vacuum pumping systems (mechanical, diffusion, cryo pumps)
- Experience managing split-site responsibilities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, REDMOND - 153,200.00 - 254,500.00 USD annually