Role at a glance
- Salary
- $116.3K – $150.9K/yr
- Location
- Milpitas, California, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles
Spotted an issue?
We’ll check it against the original posting.
Role Summary
This role is part of Cisco Collaboration Design’s Strategy + Operations team, which supports high-quality design and research through scalable systems, strategic alignment, and operational efficiency. The position leads AI-first transformation programs and helps shape operating models that improve alignment, decision-making, workflow efficiency, design quality, and organizational connectivity.
What You'll Do
- Lead the design and deployment of key programs and initiatives across the Strategy + Operations team
- Develop shared frameworks and scalable operating models for AI-first transformation
- Support the application of AI to improve alignment, decision-making, workflow efficiency, and design quality
- Foster team culture and organizational connectivity through onboarding, community-building, internal communications, and leadership...
- Plan events and support a thoughtful, scalable, and human-centered AI-first operating model
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles; experience developing standardized operational processes, leading cross-functional initiatives within global or matrixed organizations, and supporting AI transformation, operational excellence, or organizational change initiatives.
Required
- 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles
- Experience developing and implementing standardized operational processes, SOPs, or scalable workflow frameworks
- Experience leading cross-functional initiatives within global or matrixed organizations
- Experience supporting AI transformation, operational excellence, or organizational change initiatives
Preferred
- Experience supporting design, research, product, or other highly cross-functional organizations
- Experience leading or contributing to AI-related transformation, adoption, enablement, or operational improvement initiatives
- Experience identifying practical opportunities to apply AI across planning, workflows, documentation, or team operations
- Ability to balance strategic thinking with operational execution in fast-paced environments
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
Cisco Collaboration Design is a forward-thinking organization defining the next generation of user experiences across both hardware and software, and the Strategy + Operations team enables their delivery of high-quality design and research through clarity, efficiency, and strategic alignment. We create leverage through systems that scale to accelerate product outcomes, build organizational resilience, drive transformation, and cultivate culture.
Your Impact
You will lead the design and deployment of key programs and initiatives across the Strategy + Operations team, driving AI-first transformation through shared frameworks and scalable operating models. In this role, you will help shape how AI is applied across the organization to improve alignment, decision-making, workflow efficiency, and design quality.
In addition, you’ll help foster team culture and organizational connectivity through onboarding, community-building, internal communications, leadership visibility, and event planning. This role sits at the center of shaping a thoughtful, scalable, and human-centered AI-first operating model for the future of work within Cisco Collaboration Design.
Minimum Qualifications
- 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles
- Experience developing and implementing standardized operational processes, SOPs, or scalable workflow frameworks
- Experience leading cross-functional initiatives within global or matrixed organizations
- Experience supporting AI transformation, operational excellence, or organizational change initiatives
Preferred Qualifications
- Experience supporting design, research, product, or other highly cross-functional organizations
- Experience leading or contributing to AI-related transformation, adoption, enablement, or operational improvement initiatives
- Experience identifying practical opportunities to apply AI across planning, workflows, documentation, or team operations
- Ability to balance strategic thinking with operational execution in fast-paced environments
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $116,300.00 to $150,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$116,300.00 - $173,500.00Non-Metro New York state & Washington state:
$101,900.00 - $154,400.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
About the company
Cisco
Large Enterprise
Cisco is a global leader in networking technology, dedicated to connecting people and devices through innovative solutions. Founded in 1984, the company specializes in the development of hardware and software that enables secure internet communications, including routers, switches, and cybersecurity solutions. With a strong emphasis on cutting-edge research and development, Cisco continually adapts to the evolving digital landscape, empowering businesses to accelerate their digital transformation and improve operational efficiency. Committed to fostering talent, Cisco provides various career opportunities in fields such as engineering, sales, and technology, making it an ideal destination for aspiring professionals.
Cisco is a global leader in networking technology, dedicated to connecting people and devices through innovative solutions. Founded in 1984, the company specializes in the development of hardware and software that enables secure internet communications, including routers, switches, and cybersecurity solutions. With a strong emphasis on cutting-edge research and development, Cisco continually adapts to the evolving digital landscape, empowering businesses to accelerate their digital transformation and improve operational efficiency. Committed to fostering talent, Cisco provides various career opportunities in fields such as engineering, sales, and technology, making it an ideal destination for aspiring professionals.