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Posted via Amazon Jobs

Manager III, Program Mgmt - AMZ9802178

Posted Aug 22, 2026

Role at a glance

Salary
Not Disclosed
Location
Dallas, Texas, United States
Work arrangement
On-site
Employment
Full-time
Experience
Master's degree or foreign equivalent degree in Analytics, Engineering, Business, or a related field and five years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Analytics, Engineering, Business, or a related field and seven years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and five years of experience. Must have one year of experience in the following skill(s): (1) Working with SQL and Demand Supply Planning; Supply Chain Planning; or Operational Planning; (2) Working on projects in a supply chain or large operational organizations; (3) Experience working with Production Environment Metrics such as Forecasting, Average Handle Time (AHT), Shrinkage, Overtime and Full Time Equivalent (FTE).
Education
Master's degree or foreign equivalent degree in Analytics, Engineering, Business, or a related field and five years of experience in the...

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Role Summary

AI-generated

The Manager III, Program Mgmt identifies and implements processes, policies, and solutions to support customer experience related to AWS solutions. The role coordinates program delivery and cross-functional implementation, monitors operational performance, and governs KPI reporting across a portfolio of programs.

What You'll Do

  • Identify, develop, implement, and execute processes, policies, goals, and solutions related to AWS customer experience.
  • Drive project and program development, manage priorities, create schedules, communicate risks, and facilitate risk mitigation and...
  • Develop system requirements and collaborate with departments to integrate business systems and processes.
  • Maintain performance metrics, reports, and process documentation; evaluate AWS performance.
  • Manage cross-functional implementation and govern portfolio KPI reporting to inform business decisions.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Required

  • Position Requirements:
  • Master's degree or foreign equivalent degree in Analytics, Engineering, Business, or a related field and five years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent...

Preferred

  • Please see job description and the position requirements above.

Original job description

Content provided by the employer

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON WEB SERVICES, INC.
Offered Position: Manager III, Program Mgmt
Job Location: Dallas, Texas
Job Number: AMZ9802178

Position Responsibilities:

Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to AWS solutions. Drive development efforts and manage priorities for project/program completion, including operational solutions. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness. Evaluate effectiveness of current or future AWS performance. Collaborate with other departments to integrate with business systems and processes. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross-functional teams for implementation of project/program requirements. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions.

Position Requirements:

Master's degree or foreign equivalent degree in Analytics, Engineering, Business, or a related field and five years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Analytics, Engineering, Business, or a related field and seven years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and five years of experience. Must have one year of experience in the following skill(s): (1) Working with SQL and Demand Supply Planning; Supply Chain Planning; or Operational Planning; (2) Working on projects in a supply chain or large operational organizations; (3) Experience working with Production Environment Metrics such as Forecasting, Average Handle Time (AHT), Shrinkage, Overtime and Full Time Equivalent (FTE). Domestic travel up to 25% to perform role responsibilities may be required.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $127,200/year to $172,100/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic Qualifications


Position Requirements:

Master's degree or foreign equivalent degree in Analytics, Engineering, Business, or a related field and five years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Analytics, Engineering, Business, or a related field and seven years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and five years of experience. Must have one year of experience in the following skill(s): (1) Working with SQL and Demand Supply Planning; Supply Chain Planning; or Operational Planning; (2) Working on projects in a supply chain or large operational organizations; (3) Experience working with Production Environment Metrics such as Forecasting, Average Handle Time (AHT), Shrinkage, Overtime and Full Time Equivalent (FTE). Domestic travel up to 25% to perform role responsibilities may be required.#0000

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
amazon

About the company

amazon

Large Enterprise

Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.