Principal Product Manager

Join the Word team, where we build the foundational experiences that help people create, edit, review, collaborate on, and view documents with confidence. Our team focuses on making those everyday document workflows feel seamless, trustworthy, and consistent across endpoints, from early drafts to shared final outcomes. Our work empowers millions of people worldwide to produce high-quality documents with clarity, confidence, and impact. 

As a Principal Product Manager in the Word Product Group, you will help shape the future of document creation, editing, review, and collaboration for millions of people worldwide. This role needs a PM who can quickly understand highly technical systems, partner deeply with engineering on features already in flight, and translate technical complexity into clear customer value and differentiated experiences. You will operate in ambiguous problem spaces, drive clarity for stakeholders, and bring a deep user-experience orientation to product decisions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Define and drive product direction for Word experiences that help people create, edit, review, and collaborate on documents with confidence. 

• Develop working fluency in complex technical systems and architecture to make informed product decisions, unblock execution, and translate engineering complexity into clear customer value. 

• Partner closely with engineering, design, research, data science, and partner teams to deliver features while balancing quality, scope, risk, customer value, and readiness across endpoints. 

• Lead customer engagements by deeply understanding customer problems, connecting them to Word’s current and emerging solutions, and translating those learnings into product priorities. 

• Drive customer awareness and adoption through partnership with the field, marketing, and social.  

• Use customer learning, telemetry, and data insights to shape tradeoffs, determine appropriate product scope, align stakeholders, and define a clear cross-endpoint definition of done. 

• Advance the future of Word collaboration by identifying opportunities that make document review, change understanding, and shared decision-making feel clearer, more trustworthy, and easier to act on.