Role at a glance
- Salary
- Not Disclosed
- Location
- Singapore - Singapore Singapore - Singapore - North
- Work arrangement
- On-site
- Employment
- Full-time
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Role Summary
The Inside Sales Representative will support existing Figma customers by managing inbound requests, expanding subscriptions, handling billing-related requests, and closing renewals from a large account portfolio. Based in Figma’s Singapore hub, the role partners with Sales, Support, Billing, Order Management, and Marketing while building knowledge of Figma’s platform and sales processes.
What You'll Do
- Communicate with existing customer accounts about Figma’s platform and pricing
- Close inbound requests to expand subscriptions, including adding products and licenses and upgrading to the Enterprise Plan
- Process inbound billing requests, including renewals and changes to payment terms or methods
- Close targeted outbound account renewals
- Qualify and handle inbound sales requests
- Collaborate with Sales, Support, Billing, Order Management, and Marketing
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Strong organizational and time-management abilities; proven ability to prioritize tasks by urgency and impact; strong technical aptitude; curiosity, adaptability, and motivation to learn; ability to initiate tasks independently and adapt to feedback.
Required
- Organizational and time-management abilities
- Ability to prioritize tasks by urgency and impact
- Strong technical aptitude
- Ability to learn new products, processes, and policies
- Adaptability and comfort navigating frequent change
- Ability to initiate tasks independently
- Ability to adapt swiftly to feedback
Preferred
- B2B SaaS experience
- Customer-facing Sales/Support experience
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. Ultimately, this experience will help you serve customers efficiently and support your own career development in Tech SaaS Sales.
This is a full time role that will be held from our Singapore hub.
What you'll do at Figma:
- Communicate with existing customer accounts about Figma’s platform and pricing
- Close inbound sales requests for expanding subscription (Adding products and licenses to existing account, upgrading to Enterprise Plan)
- Manage inbound billing requests, such as processing renewals and changing payment term/method
- Close targeted outbound account renewals
- Qualify and handle inbound sales requests
- Collaborate closely with cross functional partners like Sales, Support, Billing, and Marketing
We’d love to hear from you if you have:
- Desire to build career in Sales - ultimately working towards Senior Inside Sales Rep and AE roles at Figma
- Proficient organizational and time-management abilities, and proven track record of prioritizing by urgency/impact of tasks
- Strong technical aptitude with ability to learn new products, processes, and policies as we go
- Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
- Proven ability to initiate tasks independently and adapt swiftly to feedback
While it’s not required, it’s an added plus if you also have:
- B2B SaaS experience
- Customer-facing Sales/Support experience
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
About the company
Figma
Large Enterprise
Figma is a collaborative interface design tool that enables teams to create, prototype, and iterate on design projects in real-time. Founded in 2012, the company has transformed the design workflow by allowing multiple users to work simultaneously on a cloud-based platform, facilitating seamless communication and teamwork. With features like vector graphics editing, prototyping, and design systems management, Figma is widely adopted by designers and product teams across various industries, making it a key player in modern design practices.
Figma is a collaborative interface design tool that enables teams to create, prototype, and iterate on design projects in real-time. Founded in 2012, the company has transformed the design workflow by allowing multiple users to work simultaneously on a cloud-based platform, facilitating seamless communication and teamwork. With features like vector graphics editing, prototyping, and design systems management, Figma is widely adopted by designers and product teams across various industries, making it a key player in modern design practices.