Skilling Content Strategy Lead, Microsoft Events

The Skilling Content Strategy Lead for Microsoft Events is focused on hands-on and skill-building content modalities across Microsoft's customer-facing event portfolio, including Microsoft Ignite, Microsoft AI Tour, and Microsoft Build. Working within each event's overall content strategy, this role determines how hands-on labs, pre-day programs, certification experiences, workshops, challenge-based learning, and emerging skilling formats complement the broader agenda and customer journey. The role brings specialized learning and delivery expertise to event content teams, connects event moments to broader customer skilling pathways, and ensures these experiences are relevant, accessible, measurable, technically sound, and successfully executed.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Core Capabilities and Responsibilities

• Own the skilling content workstream for customer events, translating event strategy, audience needs, stakeholder priorities, and learning outcomes into a focused plan for hands-on labs, workshops, certifications, pre-days, and emerging formats.
• Integrate skilling modalities into the overall agenda and customer journey, embedding accessibility, inclusion, safety, technical reliability, instructional value, and ease of participation across in-person, digital, and hybrid experiences.
• Lead cross-functional resources and partners, set quality and readiness standards, anticipate risks, and resolve issues to protect customer trust and successful delivery.

Marketing Strategy

• Translate event strategy, product priorities, customer needs, and Global Skilling direction into a portfolio roadmap that defines the right mix, placement, and role of hands-on and skill-building modalities across priority events.
• Apply Microsoft event, brand, content, and timing standards while identifying and piloting differentiated learning formats informed by customer expectations, competitor experiences, certification trends, and delivery technology. Leveraging Insights
• Define and manage success measures for the skilling portfolio, including participation, completion, satisfaction, skills confidence, certification engagement, continued learning, product adoption, and contribution to event objectives.
• Use audience insights, customer feedback, and event performance to improve modality design, advise event teams, and connect skilling experiences to broader customer and business outcomes.
• Consolidate post-event findings into measurable improvements, best practices, and reusable operating models.

Project Management

• Lead the workstream from planning through closeout, integrating modality plans, schedules, readiness, technical validation, delivery, measurement, and post-event learning with the broader event roadmap.
• Manage scope, resources, budgets, vendors, dependencies, and risks; make timely tradeoffs and escalations to keep delivery within approved funding, schedules, technical requirements, and content standards.
• Communicate status, decisions, constraints, and tradeoffs clearly to senior stakeholders and working teams, maintaining momentum through ambiguity and change.

Relationship Management

• Build strong partnerships across Global Skilling, event content, marketing, product and engineering, certification, production, agencies, vendors, and platform teams to align priorities, standards, investments, and delivery.
• Establish effective operating cadences and influence decisions without direct authority, resolving competing priorities while maintaining alignment with the event strategy and customer experience.

Other

• Embody our Culture  & Values.  

Required/minimum qualifications

• Experience leading hands-on learning, technical skilling, instructional content, event content modalities, or a related discipline; demonstrated success delivering complex customer-facing programs within a broader content or event strategy
• Strong cross-functional leadership and stakeholder management
• Excellent written and verbal communication; and proven ability to manage scope, resources, budgets, schedules, risks, vendors, and measurable outcomes.
• Experience with large-scale global customer events and hybrid experiences; hands-on labs, workshops, technical training, certifications, learning platforms, or skills-based credentials; collaboration with broader event content strategy teams
• Modality-specific content governance and quality standards
• Piloting innovative learning formats that can be scaled across an event portfolio.

Events IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.