Sr. HRP Manager, Amazon Leo

Have you ever wanted to be part of a team building industry-changing technology? At Leo, we are building a low Earth orbit satellite network that will deliver broadband connectivity to unserved and underserved communities. Come join one of Amazon's most ambitious bets, with customers like Delta Airlines, JetBlue, AT&T, and others already committed ahead of commercial launch.

We are seeking a Sr. HRP Manager to lead the team of Site HR Partners supporting Leo's Production Operations (ProdOps) organization and to serve as the single-threaded HRP leader for the ProdOps business. You will hold a seat at both the Leo ProdOps PXT and Leo PXT Leadership tables. You'll be part of a team delivering on one of Amazon's boldest bets, from production floor to orbit, in an environment where every satellite is a one-way-door decision and the pace demands manager excellence as a precondition to mission success.

This is not a standard corporate HR role. ProdOps is 24/7 aerospace manufacturing, where the managers your team supports are navigating the intersection of Amazon's people management culture with the operational discipline of aerospace manufacturing. Many are external hires who bring deep technical expertise but are still building fluency in how Amazon develops people, or Amazon veterans encountering manufacturing realities for the first time. They need HR Partners who build sustained advisory relationships, understand their operating context deeply, and enable them to lead effective teams with confidence and self-sufficiency.

In this role, you will lead a team of Site HRPs who own the manager experience end-to-end across the hourly manufacturing workforce, and you will be accountable for the quality, consistency, and impact of the guidance they provide managers. You will define the HRP strategy and operating model for the ProdOps business, setting the standard of excellence your team operates within and building organizational capability that outlasts any single initiative. You will ensure your team operates as independent strategic partners, not conduits: gathering inputs, synthesizing them into action, driving to closure, and proactively communicating risks before they become problems. The scope of guidance your team delivers to managers spans performance management, employee relations, talent decisions, compensation, policy guidance, and crisis support.

What differentiates this role is both the altitude and the architecture of your impact. You will define the frameworks, mechanisms, and governance that your team operates within, not just execute within existing ones. You will architect the ProdOps HRP delivery model end-to-end: designing how Corp HRP, Site HRP, and Launch Services HRP connect into a single integrated partnership the business experiences seamlessly. You will drive how the HRP function scales from a startup-phase team into an enduring operational capability, building standards and mechanisms that can absorb future business growth (new sites, new geographies, acquisition integration) without requiring ground-up rebuilds. You will champion AI-first approaches to HRP service delivery, setting the vision for how tools like Amazon Quick, QuickSight dashboards, and automated workflows transform your team's operating model, shifting capacity from reactive case handling toward proactive, capability-building advisory work. You will partner with your peer HRP leaders to ensure strategic alignment and connected delivery.

The role requires regular travel to production sites to support your team, understand evolving business challenges, and maintain strong relationships with operational leadership.

A day in the life
Define and Own the ProdOps HRP Strategy: Serve as the single-threaded HRP leader for the ProdOps business with a seat at the Leo ProdOps PXT and Leo PXT Leadership Tables. Define the multi-year HRP strategy for ProdOps aligned to Leo's business trajectory (commercial launch, geographic expansion, operational maturity), and translate enterprise HR direction into ProdOps-specific execution. Shape people strategy alongside business leaders and Line PXT on decisions impacting talent, organizational health, and operational readiness.

Lead and Develop the ProdOps HRP Team: Directly manage a team of Site HRPs supporting the hourly manufacturing workforce across production sites and shifts. Demonstrate a clear understanding of the performance and leadership bar and apply it to hiring and talent decisions. Provide regular coaching and feedback that grows each HRP's strategic judgment, functional skill, and leadership capability. Set individual goals that ladder to team and function objectives and build a team that delivers successfully with increasing independence.

Set HRP Strategy and Standard of Excellence for ProdOps: Define the frameworks, mechanisms, and quality standards your team operates within. Drive synergies by coordinating with the business and respective Line HR leaders, and ensure your team delivers a consistent, high-quality manager experience across all sites and shifts. Build inspection mechanisms that ensure advisory quality, sound judgment, and timely closure across your team's portfolio.

Architect the Integrated HRP Delivery Model: Design and govern how Site HRP, Corp ProdOps HRP, and Launch Services HRP connect into a single, integrated partnership model the business experiences seamlessly. Define shared mechanisms, escalation paths, hand-off protocols, and quality standards across channels. Own the governance framework that ensures consistency and connected delivery regardless of which HRP channel a manager engages.

Ensure High-Quality Manager Guidance: Own team metrics and the manager customer experience. Review the guidance and case work your team handles to ensure quality, sound judgment, and timely closure. Coach your team to operate as independent advisors who synthesize inputs into action and communicate risk proactively rather than acting as conduits.

Drive Efficiency and Continuous Improvement at Scale: Identify opportunities for standardization and optimization across the ProdOps HRP function. Build scalable mechanisms and process improvements that shift team capacity from reactive case handling toward proactive, capability-building work. Design structures that absorb future Leo-wide business growth (new production sites, geographic expansion, acquisition integration) without requiring ground-up rebuilds.

Employee Relations Strategy and Excellence: Partner with the Global Corporate Employee Relations Director for D&S to build listening strategies and design mechanisms that surface employee experience signal before it becomes escalation. Provide guidance and oversight to your team on ER cases, ensuring sound judgment, timely closure, and adherence to a high bar on ER-related metrics. Set the standard for how your team navigates complex workplace investigations, escalations, and change management in a high-stakes, fast-paced environment.

Build Manager Capability Through Mechanisms: Design and run scalable mechanisms that build manager capability over time (manager enablement, structured coaching, proactive insight tools) so managers lead effective teams with growing confidence and self-sufficiency. Build enduring capability that strengthens the manager population, not just individual interventions.

Measure & Inspect: Establish centralized data repositories, dashboard-driven trend analysis, and feedback loop closure mechanisms that surface employee experience signal before it becomes escalation. Translate operational data into systemic insights that inform strategy.

AI-First Service Delivery: Set the vision and drive execution of AI-powered HRP service delivery through tools like Amazon Quick, automated workflows, and self-service mechanisms that reduce manual overhead, increase HRP capacity for advisory work, and position the team ahead of Amazon-wide operating model shifts (e.g., Aza-first ingress). Establish governance for responsible AI use, build team fluency in AI tools, measure adoption, and champion transformation across the HRP function.

Basic Qualifications

- Bachelor's degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
- 5+ years of hiring, developing, and leading high-performing teams experience
- 10+ years of human resources experience
- Experience defining HR strategy and operating models for complex or scaling organizations
- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications

- Master's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
- Experience leading HR teams in manufacturing, aerospace, or 24/7 operational environments
- Experience building and scaling HR functions through periods of rapid organizational growth, geographic expansion, or acquisition integration, including designing integrated delivery models across multiple channels (site, corporate, specialized populations)
- Experience setting the vision for AI-enabled HR operating models, including governance frameworks for responsible automation and measurable efficiency gains
- Experience leading through ambiguity in startup-to-scale transitions where problems, strategy, and team structure are not yet defined

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, BELLEVUE - 170,200.00 - 230,200.00 USD annually