Role at a glance
- Salary
- $130.9K – $277.2K/yr
- Location
- Redmond, Washington, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Education
- Bachelor's Degree in Business, Operations, Finance, or related field
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Role Summary
This people leadership role on Microsoft's Analytics and Operations Team within Corporate, External, and Legal Affairs leads operational strategy and programs supporting Employment and Immigration Law. The role partners with legal and immigration professionals across multiple functions to support Microsoft's global workforce and improve program outcomes through data, process optimization, and change management.
What You'll Do
- Identify, scope, design, and improve compliant programs supporting E+I Law and broader business priorities.
- Translate organizational goals and leadership direction into team priorities, objectives, and measurable outcomes.
- Oversee portfolios of programs and projects, including plans, timelines, milestones, financial management, metrics, resources, and risk...
- Identify process gaps and inefficiencies and implement operational optimization and simplification strategies.
- Use scorecards, dashboards, and data analytics to monitor program performance, identify risks, and create leadership visibility.
- Lead change management efforts by building sponsorship and organizational buy-in.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. 6+ years management experience.
Required
- Bachelor's Degree in Business, Operations, Finance, or related field
- 8+ years experience in program management, process management, or process improvement
- 6+ years management experience
Preferred
- Master's Degree in Business, Operations, Finance, or related field
- 12+ years experience in program management, process management, or process improvement
- 6+ years people management experience
- Experience leading operations in a legal, regulatory compliance, or professional services environment
- strong executive communication skills
- proficiency using data, AI, business intelligence, and productivity tools to improve program outcomes
Original job description
Content provided by the employer
Original job description
Content provided by the employer
This role sits at the intersection of law, operations, and real human impact. As a people leader on the Analytics and Operations (A&O) Team within Microsoft's Corporate, External, and Legal Affairs (CELA), you will build and guide the team that powers the operations behind Employment and Immigration Law (E+I Law), partnering with attorneys, paralegals, and immigration specialists across U.S. Immigration, U.S. Employment Law, Global Employment, and Employment Policy and Compliance to support Microsoft's global workforce. You will set operational strategy, develop and grow a high-performing team of program and operations professionals, and lead the initiatives that support thousands of employees and their families around the world.
Responsibilities
Responsibilities
Guide teams to identify, scope, design, and improve compliant programs that support E+I Law and Microsoft's broader business priorities
Translate organizational goals and leadership direction, including priorities related to artificial intelligence, security, efficiency, and quality, into clear team priorities, objectives, and measurable outcomes
Guide teams overseeing a portfolio of programs and projects, including project plans, RACI frameworks, timelines, milestones, financial management, performance metrics, resource needs, and risk mitigation plans
Guide and mentor teams to understand interconnected systems, identify process gaps and inefficiencies, and implement strategies for operational optimization and simplification
Coach teams to define success criteria and performance metrics, use scorecards and dashboards, and apply data analytics to monitor program performance, identify risks, and create leadership visibility
Guide teams to conduct cost-benefit analyses, drive monthly business reviews, and maintain rhythms that identify what is working, what needs improvement, and when programs should be optimized or retired
Guide teams to execute landing and communication plans, maintain the rhythm of business, and demonstrate program value through data-informed storytelling tailored to stakeholders, partners, and customers
Lead change management efforts by building sponsorship and organizational buy-in
People Leadership
As a manager at Microsoft, you deliver success through empowerment and accountability, by modeling, coaching, and caring:
Model our culture and values, and practice Microsoft's leadership principles in every interaction.
Coach the team by defining clear objectives and outcomes, enabling success across organizational boundaries, and helping the team adapt and learn.
Care for your people by attracting and retaining great talent, understanding each person's capabilities and aspirations, and investing in their growth.
Qualifications
Required Qualifications
- Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
- 6+ years management (e.g., people, project, process, vendor, change) experience.
Additional / Preferred Qualifications
Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience.
6+ years people management experience.
Experience leading operations in a legal, regulatory compliance, or professional services environment, with strong executive communication skills and proficiency using data, AI, business intelligence, and productivity tools to improve program outcomes.
Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About the company
Microsoft
Large Enterprise
Microsoft is a global technology leader that empowers individuals and organizations to achieve more through innovative software, services, and devices. Founded in 1975, the company is best known for its flagship products like the Windows operating system and Microsoft Office suite. In addition to personal computing, Microsoft is a leader in cloud computing with its Azure platform, providing a range of solutions for businesses to enhance productivity and efficiency. With a strong commitment to sustainability and accessibility, Microsoft continues to drive technological advancements that shape the future of work and learning.
Microsoft is a global technology leader that empowers individuals and organizations to achieve more through innovative software, services, and devices. Founded in 1975, the company is best known for its flagship products like the Windows operating system and Microsoft Office suite. In addition to personal computing, Microsoft is a leader in cloud computing with its Azure platform, providing a range of solutions for businesses to enhance productivity and efficiency. With a strong commitment to sustainability and accessibility, Microsoft continues to drive technological advancements that shape the future of work and learning.